Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

I am running 9.0.1 version of Firefox and now I can't play movies in Netflix. They will play when I am on Safari. On Firefox, when I get to the "play" in Netflixt, it says download the latest Silverlight, so I do, then NOTHING.????

  • 8 respostas
  • 35 têm este problema
  • 1 exibição
  • Última resposta de GeorgeNJ

more options

I have streamed with Netflix on Firefox for a long time. I just prefer this browser over Safari. Last night I was told on the Netflix sight that I needed to upgrade my Silverlight plugin, so I did. Now it won't play on Firefox, but plays fine on Safari.

I have streamed with Netflix on Firefox for a long time. I just prefer this browser over Safari. Last night I was told on the Netflix sight that I needed to upgrade my Silverlight plugin, so I did. Now it won't play on Firefox, but plays fine on Safari.

Solução escolhida

-> Firefox Connection Settings

Check and tell if its working.

Ler esta resposta 👍 1

Todas as respostas (8)

more options

Your User Agent shows that you are using latest version of Silverlight plugin.

Perform the suggestions mentioned in the following articles:

Check and tell if its working.

more options

Try to run Firefox temporarily in 32 bit mode to see if that helps.

  1. Close Firefox
  2. Start the Finder and open the Applications folder
  3. Right click or control-click the Firefox.app icon
  4. Select "Get Info"
  5. Select or Deselect "Open in 32-bit mode"
  6. Close the "Firefox Info" window
  7. Restart Firefox
more options

I did as both of you suggested and this is the message I got on Netflix:


Connection Problem Error Code N8106-102 Unable to connect to the Netflix Service. Please try again later. Troubleshooting: Check your internet and home network connections and try again.

PS I can still stream on Safari, so I still don't know what wrong with my Firefox connection. Any more suggestions???

more options

Solução escolhida

-> Firefox Connection Settings

Check and tell if its working.

more options

Thank you! You Rock!!!!!!

more options

I have the same problem. Netflix/Silverlight works in Safari, but not my preferred browser Firefox. I am using FF 9.0.1. Silverlight does not work in FF in my primary user acct. However, I set up a secondary test acct, and Netflix/Silverlight works fine.

So there has to be a settings problem somewhere in my FF primary acct. None of the solutions above work for me.

I have been in contact with MS Silverlight, and with AppleCare, and the problem inevitably redounds to FF.

more options

@GeorgeNJ -> Have you tried the suggestions mentioned by Cor-el above ??

  • If not, then do so.

-> Update Firefox to the latest version 10

Check and tell if its working.

Alterado por Hasan em

more options

@ mha007 = Thx for letting me know about FF 10.0. I just updated, and Netflix streaming is working again!!