Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

I have a problem with Hotmail

  • 4 respostas
  • 2 têm este problema
  • 2 visualizações
  • Última resposta de graham

graham
graham
more options

I use Firefox and Internet Explorer as browsers.

My email account is hotmail, when I use Internet Expl Hotmail operates normally, on using Firefox I am unable to access page 2 of my hotmail inbox, there should be arrows next to Go To which are not present.

Any suggestions?

I use Firefox and Internet Explorer as browsers. My email account is hotmail, when I use Internet Expl Hotmail operates normally, on using Firefox I am unable to access page 2 of my hotmail inbox, there should be arrows next to Go To which are not present. Any suggestions?

Todas as respostas (4)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

graham
graham Autor da pergunta
more options

Thanks for taking the trouble of replying to my query.

I've tried everything suggested, the only thing that didn't work for me was the point about cookies, when I went into Tools it didn't say "Show cookies"

I have checked the hotmail inbox and the problem remains, I am running Windows XP.

Graham

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Use this to see all history and cookie settings:

  • Tools > Options > Privacy > Firefox will: "Use custom settings for history"
graham
graham Autor da pergunta
more options

Thanks for the suggestion. I have done that, no change yet, do I still need to restart in safe mode ?