Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Firefox won't even open. As soon as I try to open it, it sends me a crash report.

  • 1 resposta
  • 1 tem este problema
  • 6 visualizações
  • Última resposta de Vivek

more options

It just started this morning. I booted up and did a system restore, due to something I had done inadvertently a couple weeks ago that was driving me buggy. When firefox wouldn't start, I did an 'undo system restore'...but it still wouldn't start. I have tried at least 7-8 times this morning. My son was on another computer in the house at the same time, and was running firefox with no problem. HELP! Please!

It just started this morning. I booted up and did a system restore, due to something I had done inadvertently a couple weeks ago that was driving me buggy. When firefox wouldn't start, I did an 'undo system restore'...but it still wouldn't start. I have tried at least 7-8 times this morning. My son was on another computer in the house at the same time, and was running firefox with no problem. HELP! Please!

Todas as respostas (1)

more options

Hi,

Please try reinstalling Firefox over the current installation. You can also take a backup of the personal data files first. The personal data are stored in a different location from the Firefox Installation Location.

Personal Folder & Data

Firefox Latest