Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Does anyone have a fix for the problem of the screen going black when you scroll on a page.

  • 1 resposta
  • 4 têm este problema
  • 2 visualizações
  • Última resposta de Francisco MJ

Profiler114ca
Profiler114ca
more options

I am using v 10.02 and this is only a recent problem. I have been using Firefox for years and this has never been a problem until now. When the screen goes black it stays black for 3-4 seconds and then shows the regular content again. As soon as you scroll down the page again it goes black again for 3-4 more seconds. This is very frustrating - I cannot be the only one with this problem. I have opened firefox in safe mode to eliminate all plugins and it still persists on some pages. If there is no way to fix it I will be forced back to explorer as this is so annoying. Any help will be greatly appreciated. Thanks Profiler114ca

I am using v 10.02 and this is only a recent problem. I have been using Firefox for years and this has never been a problem until now. When the screen goes black it stays black for 3-4 seconds and then shows the regular content again. As soon as you scroll down the page again it goes black again for 3-4 more seconds. This is very frustrating - I cannot be the only one with this problem. I have opened firefox in safe mode to eliminate all plugins and it still persists on some pages. If there is no way to fix it I will be forced back to explorer as this is so annoying. Any help will be greatly appreciated. Thanks Profiler114ca

Todas as respostas (1)

Francisco MJ
Francisco MJ
more options

Hi Profiler114ca, I've been where you are now, unfortunately it took me to upgrade to Windows 7 to stop a huge amounts of bugs that are a characteristic of Windows Vista. Hope you can upgrade and check for yourself that it saves you a lot of issues, the video processing architecture was modified in W7 in order to stop "little things" like this.