Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Bookmarks restore after HDD crash

  • 5 respostas
  • 2 têm este problema
  • 1 exibição
  • Última resposta de Mario78

more options

I have an Acer Aspire 5750G , Intel Core i7, OS windows 7 sp1. A few days ago the HDD crashed and Acer installed a new one. After restarting the PC I made a silly mistake as I changed the PC name from mario to MPF so the Windows procedure for reimporting the old setting failed to reinstall my Firefox bookmarks. However I had another complete windows backup and I managed to locate my hidden bookmarks and to reimport them to C:\Users\MPF\AppData\Roaming\Mozilla\Firefox\Profiles\osihdbpk.default \bookmarkbackups. Now, when I launch firefox 12.0 and I go to Bookmarks-show all bookmarks - import and save - restore I can see all backups, including the ones I imported from the external disk backup but, when I try to restore my old bokkmarks, I get the message ."impossible to process the backup files" ( if I try to restore a non-imported backup everything goes smoothly) What can I do ?

I have an Acer Aspire 5750G , Intel Core i7, OS windows 7 sp1. A few days ago the HDD crashed and Acer installed a new one. After restarting the PC I made a silly mistake as I changed the PC name from mario to MPF so the Windows procedure for reimporting the old setting failed to reinstall my Firefox bookmarks. However I had another complete windows backup and I managed to locate my hidden bookmarks and to reimport them to C:\Users\MPF\AppData\Roaming\Mozilla\Firefox\Profiles\osihdbpk.default \bookmarkbackups. Now, when I launch firefox 12.0 and I go to Bookmarks-show all bookmarks - import and save - restore I can see all backups, including the ones I imported from the external disk backup but, when I try to restore my old bokkmarks, I get the message ."impossible to process the backup files" ( if I try to restore a non-imported backup everything goes smoothly) What can I do ?

Solução escolhida

ok, sorry for not giving more detailed instructions

- before you proceed further, please close all open firefox windows & make a backup of all the files in your the current osihdbpk.default-profile folder that start with places. to a secure location (copy and paste them to your desktop for example)

edit: you also might want to configure windows so that it does show file-extensions, see http://windows.microsoft.com/en-us/wi.../show-or-hide-file-name-extensions

- then delete all the files in your current profile folder which names start with places.

- have a close look into your old profile folder - normally there should be three files named places.sqlite, places.sqlite-shm & places.sqlite-wal. you only want to copy the first one into your current profile. if there are indeed places.sqlite, places(1).sqlite, places(2).sqlite, rightclick them and have a look into each file's properties/change-date. only copy the most up-to-date into your current profile & rename it to places.sqlite

- then start up firefox again & see if that has worked...

Ler esta resposta 👍 1

Todas as respostas (5)

more options

can you try to put the places.sqlite file from the old profile folder into your new osihdbpk.default-profile?

more options

Thanks a lot for your kind and prompt answer and please accept my apologizes for having to ask more detailed instructions : I am not quite computer-illiterate but I am defintly NOT an expert either ! I did as you suggested, I found 3 ( three !) places squilte files and I imported all 3 of them, without overwriting the existing one, now I have FOUR in : C:\Users\MPF\AppData\Roaming\Mozilla\Firefox\Profiles\osihdbpk.default : places.sqlite. places (2).sqlite, etc. I suppose I have to delete three of them, is that right ? (the restore still does not work)

more options

Solução escolhida

ok, sorry for not giving more detailed instructions

- before you proceed further, please close all open firefox windows & make a backup of all the files in your the current osihdbpk.default-profile folder that start with places. to a secure location (copy and paste them to your desktop for example)

edit: you also might want to configure windows so that it does show file-extensions, see http://windows.microsoft.com/en-us/wi.../show-or-hide-file-name-extensions

- then delete all the files in your current profile folder which names start with places.

- have a close look into your old profile folder - normally there should be three files named places.sqlite, places.sqlite-shm & places.sqlite-wal. you only want to copy the first one into your current profile. if there are indeed places.sqlite, places(1).sqlite, places(2).sqlite, rightclick them and have a look into each file's properties/change-date. only copy the most up-to-date into your current profile & rename it to places.sqlite

- then start up firefox again & see if that has worked...

Alterado por philipp em

more options

See also:

The usual cause of the "impossible to process the backup files" message is that you try to import or restore a file with the wrong file type or a missing file extension.

A JSON backup needs to be restored and an HTML backup needs to be imported.

  • JSON: Bookmarks > Show All Bookmarks > Import & Backup > Restore > Choose File
  • HTML: Bookmarks > Show All Bookmarks > Import & Backup > Import HTML : "From File"
more options

Thanks again to both of you. In fact the solution madperson suggested worked perfectly and I did not need to test any other suggestion. Thank again so much !!!