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Skype Click to Sall plugin prevents Firefox 12 from closing correctly. Is there a fix for this?

  • 6 respostas
  • 38 têm este problema
  • 3 visualizações
  • Última resposta de cor-el

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I have installed the latest version of Skype and the Skype plugin Click-to-Call. When I exit Firefox 12, the program closes, but the process firefox.exe *32 remains running, and has to be closed manually to re-open Firefox. Skype support says to go back to Firefox 9, but is there a better solution? BTW, no similarproblem with Google Chrome or IE.

I have installed the latest version of Skype and the Skype plugin Click-to-Call. When I exit Firefox 12, the program closes, but the process firefox.exe *32 remains running, and has to be closed manually to re-open Firefox. Skype support says to go back to Firefox 9, but is there a better solution? BTW, no similarproblem with Google Chrome or IE.

Todas as respostas (6)

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Check and tell if its working.

IF it still doesn't work, then Ask Skype this -> "Is Skype Click-to-Call plugin for Firefox Compatible with Firefox 12 ??"

Alterado por Hasan em

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I have already "chatted" with one of their agents, who spent some time researching it, and suggested I uninstall Firefox 12, and install Firefox 9. Not a very good solutiion to the problem, I think. She had no clue as to whether they were working on a fix, but said she would submit it as a request.

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Try, if you haven't already, to exit firefox via File > Exit and check it again.


thank you

Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

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Unfortunately, that too doesn't work. The firefox.exe *32 process stays on and prevents another start of Firefox. But thanks anyway for the suggestion.

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The Skype Click to Call extension is known to be incompatible with the Norton's anti-phishing component.[1] It is recommended to disable Norton's anti-phishing component within Firefox and use Firefox's built-in anti-phishing.

Of course, this doesn't apply if you don't have Norton installed.

[1] http://kb.mozillazine.org/Problematic_extensions

Alterado por David Vo em

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If Skype is preventing Firefox from closing properly then you need to disable Skype Click-to-Call.