Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Whenever I restart my computer, my firefox customizations and themes are gone. Does any one know why ? any solution please ?

  • 3 respostas
  • 1 tem este problema
  • 3 visualizações
  • Última resposta de drhanlinaung

more options

I use firefox latest version (13). I tried to make changes in the profile folder (prefs files). But no success. All of my customizations such as fonts, preferences in extensions are gone and theme is reset to default. The extensions seem to reinstall again by themselves whenever I restart my computer and firefox.

I use firefox latest version (13). I tried to make changes in the profile folder (prefs files). But no success. All of my customizations such as fonts, preferences in extensions are gone and theme is reset to default. The extensions seem to reinstall again by themselves whenever I restart my computer and firefox.

Todas as respostas (3)

more options

This article addresses a number of approaches to the problem. The least drastic ones actually are located toward the end: How to fix preferences that won't save.

more options

Which security software (firewall, anti-virus) do you have?

Some security software does have virtualization features that can cause problems by protecting and restoring files in the Firefox profile folder.

more options

I think add-ons called browser protect and Traffic light (kind of security softwares) are casing the problem. I removed them and it's ok now. But what I don't understand is I've been using them for a long time without problems. Why now?

Alterado por drhanlinaung em