Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Scroll bar click-and-hold issue

  • 1 resposta
  • 4 têm este problema
  • 1 exibição
  • Última resposta de cor-el

more options

Recently I have been having a problem with firefox. Sometimes when I click-and-hold on the vertical scroll bar (left-click), drag up or down, then release, the scroll bar does not recognize that I have released the mouse button. Instead the scroll bar cursor remains selected. If I move the mouse pointer up or down when this happens, the web page will scroll up or down as if I were still in click-and-hold. The browser remains in this mode until I left-click again. At that point the the vertical position jumps to some random point on the web page. It does not matter whether I click on the vertical scroll cursor; somewhere else on the vertical scroll bar; or any other random point on the browser. I cannot control what random point the vertical position chooses to go to. This is something that has just started happening within the past few weeks, and I associate it wit the update to firefox 13. How can I fix this issue?

Recently I have been having a problem with firefox. Sometimes when I click-and-hold on the vertical scroll bar (left-click), drag up or down, then release, the scroll bar does not recognize that I have released the mouse button. Instead the scroll bar cursor remains selected. If I move the mouse pointer up or down when this happens, the web page will scroll up or down as if I were still in click-and-hold. The browser remains in this mode until I left-click again. At that point the the vertical position jumps to some random point on the web page. It does not matter whether I click on the vertical scroll cursor; somewhere else on the vertical scroll bar; or any other random point on the browser. I cannot control what random point the vertical position chooses to go to. This is something that has just started happening within the past few weeks, and I associate it wit the update to firefox 13. How can I fix this issue?

Todas as respostas (1)

more options

This issue can be caused by an extension that isn't working properly.

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).