Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Firefox crashes

  • 4 respostas
  • 5 têm este problema
  • 2 visualizações
  • Última resposta de catino

more options

everytime I open firefox, even in safemode, after a few clicks in crashes. I just updated it and I went through all the online help about crashes. I am on version 14.0 and I am on a macbookpro running Mac OS X 10.7.x

everytime I open firefox, even in safemode, after a few clicks in crashes. I just updated it and I went through all the online help about crashes. I am on version 14.0 and I am on a macbookpro running Mac OS X 10.7.x

Solução escolhida

Hey thanks for the response, but i just installed a new firefox over the old one and it worked....i had the beta version and just went back to the old one

Ler esta resposta 👍 0

Todas as respostas (4)

more options

Are you able to post another couple of recent Crash IDs please, lets see if any of them give different crash signatures and offer any usefull informtion.

Please try Firefox in a new clean profile, before obtaining any new crash IDs

and check that you have no add-ons or plugins listed in the new profile, other than the default theme


For forum cross referencing purposes

  • Crash Report for CrashID 8e437377-5a4f-4dfc-afea-3de502120429
    • Crash Signature: nsXPConnect::Traverse
    • Related Bugs 752324 , 500103 , 656494
      The above bugs do not seem active although a possiblyrelated bug 752764. has a security restriction
more options

Solução escolhida

Hey thanks for the response, but i just installed a new firefox over the old one and it worked....i had the beta version and just went back to the old one

more options

Thanks for posting back. That is one advantage with the Beta channel it gives you a safe and secure down grade method. It may be interesting to see what happens when the Release upgrades to Firefox 14 in a few days time.

more options

ya it was nice and simple. Thanks again and i am excite for the update as well