Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Animated gif not moving, image.animation_mode already set to Normal

  • 6 respostas
  • 4 têm este problema
  • 1 exibição
  • Última resposta de user747809

more options

With image.animation_mode already set to Normal, most animated gif (if not all) are found to be not moving

There's no problem in loading the image but it seems to be limited to the first frame.

It happens even with downloading the gif, only the first frame is downloaded so the image is also not animated.

Is there another core setting in firefox affecting this? I have tried disabled extensions and addons, but the problem persist. It won't happen with a brand new profile.

With image.animation_mode already set to Normal, most animated gif (if not all) are found to be not moving There's no problem in loading the image but it seems to be limited to the first frame. It happens even with downloading the gif, only the first frame is downloaded so the image is also not animated. Is there another core setting in firefox affecting this? I have tried disabled extensions and addons, but the problem persist. It won't happen with a brand new profile.

Solução escolhida

Thanks, I found that it's from the proxy software. I unintentionally froze the animatinos.

Ler esta resposta 👍 0

Todas as respostas (6)

more options

Do you see the animation if you check the image in Tools > Page Info > Media or open the image directly in a tab?

Some security software (firewall) can block animated images and send a normal image instead, so can try to check the advanced settings for Firefox in the firewall if the problem isn't in Firefox.

more options

Solução escolhida

Thanks, I found that it's from the proxy software. I unintentionally froze the animatinos.

more options

I'm having the same issue. Some gif's animate, others don't. How do I find the firewall setting for FF? I checked the advanced tab and didn't see it. I'm also very confused about proxy servers. How do I fix those and where do I find them?

more options
more options

I already did the about:config. Everything is set correctly there. I don't use any of the firewall programs in the article you listed. I use Avast and SAS.

I checked and they are all set to exclude gif's.

I don't know what else to do.

more options

I am using proxomitron and I checked the freeze animation in the settings. But I think it's a software not used by many people. Anyway I hope this may shed some light on your problem.