Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Firefox 14.0.1 - Links in hotmail do nothing when clicked

  • 2 respostas
  • 9 têm este problema
  • 6 visualizações
  • Última resposta de K-Rad

K-Rad
K-Rad
more options

In hotmail none of the links (click on an email, check junk box, etc) works. I am running XP 32bit SP3, using Firefox 14.0.1. Today I upgraded Java to 1.8.0-ea which is the only thing I have changed and the Java sits says this is the recommended installation when they check it.

I have cleared all cache and cookies, I have created a new profile and tried that, none of these work. Hotmail works fine with IE. Any suggestions?

EDIT: I also checked the applications in options, my MAILTO is set to 'Outlook' which I do not use and windows live mail is not in the default list. I am not sure if this affects anything but I thought it may be useful.

In hotmail none of the links (click on an email, check junk box, etc) works. I am running XP 32bit SP3, using Firefox 14.0.1. Today I upgraded Java to 1.8.0-ea which is the only thing I have changed and the Java sits says this is the recommended installation when they check it. I have cleared all cache and cookies, I have created a new profile and tried that, none of these work. Hotmail works fine with IE. Any suggestions? EDIT: I also checked the applications in options, my MAILTO is set to 'Outlook' which I do not use and windows live mail is not in the default list. I am not sure if this affects anything but I thought it may be useful.

Alterado por K-Rad em

Todas as respostas (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Java 8 ea (early access) is still in beta and not an official release, so it is better to use the latest Java 7U5 or 6U33 release.

See Java Platform > Java SE 7U5 or Java 6U33 (Download JRE)

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

K-Rad
K-Rad Autor da pergunta
more options

I updated to Java 8 EA after the program began, I already had java SE 7U5 installed at the time the problem began.

Cache has been cleared, cookies, ALL COOKIES, deleted.

Safe Mode was began with add-ons disabled, no difference.