Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

I am trying to download Flash Player 11.4.402.278. However, when I double-click on the file to install, it doesn't do anything? What can I do?

  • 4 respostas
  • 3 têm este problema
  • 3 visualizações
  • Última resposta de cor-el

more options

I went to the Adobe website to download the most up-to-date version of Adobe Flash Player (11.4.402.278). The download was successful. However, when I double-clicked on the file in the Firefox download, it did nothing. The File Security Warning dialog box did not appear. I do not know what is going on. Is there someone who can help me?

I went to the Adobe website to download the most up-to-date version of Adobe Flash Player (11.4.402.278). The download was successful. However, when I double-clicked on the file in the Firefox download, it did nothing. The File Security Warning dialog box did not appear. I do not know what is going on. Is there someone who can help me?

Solução escolhida

The default download location on Windows Vista is the Downloads folder, under your user folder. You could try closing Firefox and check there, to see if the Flash installer file was downloaded ... if you see it, double-click on the file. If that doesn't work, try again:

After downloading the Flash installer file to your computer, open the Downloads window, right-click the file you downloaded, and select "Open containing folder", then exit Firefox before running the Flash installer you downloaded.

See Flash Plugin - Keep it up to date and troubleshoot problems under Updating Flash.. There is a link there to download the offline installer if the normal download does not work.

Ler esta resposta 👍 2

Todas as respostas (4)

more options

Solução escolhida

The default download location on Windows Vista is the Downloads folder, under your user folder. You could try closing Firefox and check there, to see if the Flash installer file was downloaded ... if you see it, double-click on the file. If that doesn't work, try again:

After downloading the Flash installer file to your computer, open the Downloads window, right-click the file you downloaded, and select "Open containing folder", then exit Firefox before running the Flash installer you downloaded.

See Flash Plugin - Keep it up to date and troubleshoot problems under Updating Flash.. There is a link there to download the offline installer if the normal download does not work.

more options

I`ve been trying to download 11.4.402.278. It seemingly installs but when I check i`ve still got 11.4.402.265!!!!!!!!!!! Some of my games won`t work because of this. any ideas. thanks.

more options

siegace,

Flash 11.4.402.278 is the latest version for Windows but not for Linux or Mac OS. You can test to see which Flash version is installed by visiting one of these pages:

If you are on Windows: Are you downloading the Flash plugin installer using Firefox? See Flash Plugin - Keep it up to date and troubleshoot problems - There is a link under Updating Flash to download the full exe installer, if you are having issues with the normal download.

If you need more help you should start a new thread since this question has been solved and it is doubtful if other contributors are looking to answer replies to "solved" threads. You can use this link as a starting point: https://support.mozilla.org/en-US/questions/new

more options

To siegace.

Try to delete the pluginreg.dat file in the Firefox Profile Folder and maybe addons.sqlite as well to reset the plugin registry databases.