We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

by accident, i deleted my user account. After re-installing , i have lost all my bookmarks. Any help , please ?

eddiekwong
eddiekwong
more options

a clean firefox appears in my "new" user account with no bookmarks. anyone please help me how to "dig" my previous bookmarks and put back to that "new" firefox browser?

also , my thunderbird is new and lost all my subfolders. appreciate if any big brothers or sisters can help solve my two problems.

thank you , thank you so so so much

Eddie Kwong

a clean firefox appears in my "new" user account with no bookmarks. anyone please help me how to "dig" my previous bookmarks and put back to that "new" firefox browser? also , my thunderbird is new and lost all my subfolders. appreciate if any big brothers or sisters can help solve my two problems. thank you , thank you so so so much Eddie Kwong

Todas as respostas (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

In your C:\User folder, do you have a folder for your old account? Your Firefox data would have been in that folder:

C:\Users\oldusername\AppData\Roaming\Mozilla\Firefox