Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

How do I force Firefox to complete a large download?

  • 1 resposta
  • 3 têm este problema
  • 2 visualizações
  • Última resposta de cor-el

Drame22
Drame22
more options

I'm trying to download a Mount & Blade: Warband mod onto my computer. The file size is 319 MB, though this problem has happened many times before with much smaller downloads (ie, a document).

I would like to know how to force firefox to complete the download. Every time, even when I shut down everything but the download page itself, it completes about a third of the file, and then tells me it's downloaded like normal. When I try to open it, I get a message telling me it was incomplete, and to obtain a new copy from the owner.

I love Firefox, but this is really getting old. Especially where firefox tells me it's downloaded (an act of innocence is a sure sign of guilt!), but has really only completed it partially. The truly irritating bit is the fact that I can't refresh or restart the download. Firefox says it's completed, so I have to start completely over by deleting the original file and going back to the download site. Needless to say, this is time-consuming, and I'm not getting anywhere.

Any help is appreciated.

I'm trying to download a Mount & Blade: Warband mod onto my computer. The file size is 319 MB, though this problem has happened many times before with much smaller downloads (ie, a document). I would like to know how to force firefox to complete the download. Every time, even when I shut down everything but the download page itself, it completes about a third of the file, and then tells me it's downloaded like normal. When I try to open it, I get a message telling me it was incomplete, and to obtain a new copy from the owner. I love Firefox, but this is really getting old. Especially where firefox tells me it's downloaded (an act of innocence is a sure sign of guilt!), but has really only completed it partially. The truly irritating bit is the fact that I can't refresh or restart the download. Firefox says it's completed, so I have to start completely over by deleting the original file and going back to the download site. Needless to say, this is time-consuming, and I'm not getting anywhere. Any help is appreciated.

Todas as respostas (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can try these steps:

  1. Move the old .part partial download and the final file without the .part that has size 0 to another location.
  2. Start a new download and pause it, don't close Firefox.
  3. Copy the two files (.part and 0 byte final) that you moved above back to the download location to replace the new files that were created.
  4. Resume the download in Firefox.

It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files.
Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See also: