Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

why can't i do a search from the firefox homepage?

  • 3 respostas
  • 50 têm este problema
  • 4 visualizações
  • Última resposta de crustychris

more options

On the search bar below the firefox icon on the firefox home page i enter a search item, then click "enter" or click on the "search" button, but nothing happens. I'm not redirected anywhere or given any options. I can do a search from enternet explorer, no problem and used to be able to do the same from firefox ( which I prefer). Thanks.

On the search bar below the firefox icon on the firefox home page i enter a search item, then click "enter" or click on the "search" button, but nothing happens. I'm not redirected anywhere or given any options. I can do a search from enternet explorer, no problem and used to be able to do the same from firefox ( which I prefer). Thanks.

Todas as respostas (3)

more options

Hi!

I'm not sure if I understand correctly, but from what I read, your Firefox Home Page is not performing searches.

My first question: have you tried to click on the "Search" button? Does it do anything?

If not, I will recommended you to try Safe Mode to confirm that there are not add-ons creating a conflict with your set up. You can learn about Safe Mode in the following article: Diagnose Firefox issues using Troubleshoot Mode

Best, Ibai

more options

Try to reset some preferences to the default with the SearchReset extension:

Note that the SearchReset extension only runs once and then uninstalls automatically, so it won't show on the "Firefox > Add-ons" page (about:addons).

Check the browser.search.defaultenginename pref on the about:config page and make sure that it is set to the default value Google.

more options
          • PROBLEM SORTED****** CLICK ORANGE FIREFOX BUTTON OR HELP CLICK TROUBLESHOOTING INFO CLICK REST FIREFOX YOU WILL HAVE TO REINSTALL YOUR ADDONS ALL OLD DATA WILL BE PUT IN AFOLDER ON YOUR DESKTOP BOOKMARKS WILL REMAIN UNTOUCHED GOOD LUCK