Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Install Firefox 19 on Windows XP

  • 4 respostas
  • 8 têm este problema
  • 1 exibição
  • Última resposta de cor-el

danieldc
danieldc
more options

I downloaded "Firefox Setup 19.0.exe" and tried to install Firefox 19 on Windows XP (serv.pack 3) but the setup program refuses to complete installation (It only decompress some files at folder "user\config\temp\7zS105.tmp" then delete all files and close without an error message).

I found "Firefox Setup 19.0b6.exe" at ftp.mozilla.org and it worked well. The installation setup was completed.

What was going on? Could the default setup be more "expressive" and tell about the error?

Thanks, yours, danielcalegari@yahoo.com from Brazil

I downloaded "Firefox Setup 19.0.exe" and tried to install Firefox 19 on Windows XP (serv.pack 3) but the setup program refuses to complete installation (It only decompress some files at folder "user\config\temp\7zS105.tmp" then delete all files and close without an error message). I found "Firefox Setup 19.0b6.exe" at ftp.mozilla.org and it worked well. The installation setup was completed. What was going on? Could the default setup be more "expressive" and tell about the error? Thanks, yours, danielcalegari@yahoo.com from Brazil

Todas as respostas (4)

errakeshpillai
errakeshpillai
more options

It might not have been the setup problem . only the downloaded file may have been corrupted.

danieldc
danieldc Autor da pergunta
more options

Sorry but it is not a failed downloaded file, it is some error at "Firefox Setup 19.0.exe". It is only extracting its files at some temporary folder at "temp" windows folder and then, for some unknown reason, stop installation and deletes all files and folders created.

Beta versions worked well for installation... This is really strange!

I ask if there is some command line option for install program.

danieldc
danieldc Autor da pergunta
more options

Ok! I tried to un7zip the "firefox 19 setup" program and copy (overwrite) them to \programfiles\firefox\ ... and now I have a good oficial realease runing.

But anyway, default setup program has some error!

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

It is possible that anti-virus software is corrupting downloaded files or is otherwise interfering with downloading the file an the installation.
Try to disable your anti-virus software or only the real-time scan temporarily to see if that makes things work if it happens again.

See also: