Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Memory leak in explict\images\content\used

  • 1 resposta
  • 6 têm este problema
  • 3 visualizações
  • Última resposta de user633449

more options

Since about a week ago my girlfriend's Firefox 19.0.2 started to crash with low memory message. She's using a laptop with 3 gig of memory and Windows 7 32. Her add-ons are adblock, WeatherBug and some spellcheckers. I reinstalled her browser and also installed Memory Fox plugin. It didn't help. Crashes occur once in one or two days after several hours of browsing.

I asked her to save the "about:memory" page when the low memory message appears. These are the first lines:

1,347.68 MB (100.0%) -- explicit

├──1,007.93 MB (74.79%) -- images

│ ├──1,007.71 MB (74.77%) -- content

│ │ ├──1,007.65 MB (74.77%) -- used

│ │ │ ├────601.40 MB (44.62%) ── raw

│ │ │ ├────361.11 MB (26.79%) ── uncompressed-nonheap

│ │ │ └─────45.14 MB (03.35%) ── uncompressed-heap

│ │ └──────0.06 MB (00.00%) ++ unused

│ └──────0.22 MB (00.02%) ++ chrome


She also sent me the page just after she started Firefox (with her pinned tabs) and there are no such memory figures.

Unfortunately I can't be more specific. She can't say if she changed something recently and she's also unable to cause it to happen when I am there.

Since about a week ago my girlfriend's Firefox 19.0.2 started to crash with low memory message. She's using a laptop with 3 gig of memory and Windows 7 32. Her add-ons are adblock, WeatherBug and some spellcheckers. I reinstalled her browser and also installed Memory Fox plugin. It didn't help. Crashes occur once in one or two days after several hours of browsing. I asked her to save the "about:memory" page when the low memory message appears. These are the first lines: 1,347.68 MB (100.0%) -- explicit ├──1,007.93 MB (74.79%) -- images │ ├──1,007.71 MB (74.77%) -- content │ │ ├──1,007.65 MB (74.77%) -- used │ │ │ ├────601.40 MB (44.62%) ── raw │ │ │ ├────361.11 MB (26.79%) ── uncompressed-nonheap │ │ │ └─────45.14 MB (03.35%) ── uncompressed-heap │ │ └──────0.06 MB (00.00%) ++ unused │ └──────0.22 MB (00.02%) ++ chrome She also sent me the page just after she started Firefox (with her pinned tabs) and there are no such memory figures. Unfortunately I can't be more specific. She can't say if she changed something recently and she's also unable to cause it to happen when I am there.

Alterado por radoinc1 em

Todas as respostas (1)

more options

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!