Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

My firefox keeps crashing. Impossible to use

  • 1 resposta
  • 3 têm este problema
  • 2 visualizações
  • Última resposta de user633449

more options

Continuous crashes. Impossible to use for any important work.


Submitted Crash Reports

Report ID                               Date Submitted
bp-8050b73b-388b-4bb9-84c6-892da2130415 4/15/2013 10:55 PM
0b71a7bd-2001-486f-a872-f9ca4b2e0f2e 4/15/2013 10:49 PM
bp-c016a8d6-41b6-46a8-8ea4-140382130405 4/5/2013 11:22 AM
bp-38115cfa-683a-4cb4-989c-5c6392130405 4/5/2013 11:16 AM
bp-2b5de906-28a6-4376-a651-1a8ab2130325 3/26/2013 12:44 AM
47c37734-80c6-4271-a834-e69a3f01aad3-browser 3/25/2013 7:06 PM
47c37734-80c6-4271-a834-e69a3f01aad3 3/25/2013 7:06 PM
bp-2ac81e9d-5f8a-442a-86c6-45e5f2130321 3/21/2013 11:33 PM
bp-2d272713-819e-459b-928e-8d44e2130319 3/19/2013 11:25 PM
bp-1cc15d79-e572-4063-9aa7-d6e0f2130316 3/16/2013 12:39 PM
bp-1db1d57a-3c80-4d34-81d0-70a7c2130316 3/16/2013 12:21 PM
98207278-06ee-4ce2-ada7-6479b4b7551a-browser 3/16/2013 11:57 AM
98207278-06ee-4ce2-ada7-6479b4b7551a 3/16/2013 11:57 AM
bp-fc9ed741-379e-41fc-8355-639ec2130314 3/14/2013 12:38 PM
bp-bcca1a0c-ad88-407d-adf9-69b5f2130310 3/10/2013 3:24 PM
bp-621bcbd9-17e1-426a-9cde-97a802130310 3/10/2013 3:22 PM
bp-f1745297-5503-4059-af52-ba0ac2130309 3/9/2013 10:22 PM
bp-1e647cc0-4f88-4abb-ae50-4f5f22130306 3/6/2013 7:42 PM
bp-b840ec5f-668c-46f3-a735-56de62130304 3/4/2013 11:36 PM
bp-a1950d95-d112-4794-8d9f-1ed2e2130304 3/4/2013 10:53 PM
bp-43d72927-1fb1-48f1-bf91-8f9eb2130227 2/27/2013 6:44 AM
bp-dc873419-5713-4562-9287-f994d2130129 1/29/2013 6:17 AM
bp-8e65766a-8cbb-45a6-8534-d83da2130129 1/29/2013 5:27 AM
ff80cb60-0d9c-4d05-aee9-cf9fada5c976-browser 1/25/2013 2:05 PM
ff80cb60-0d9c-4d05-aee9-cf9fada5c976 1/25/2013 2:04 PM
551d683f-e4a5-4216-887f-f705b83cd324 9/7/2012 7:30 PM
94ff1660-ebc9-4825-bc27-64691bdc9131 9/7/2012 7:30 PM
428f18ca-69a5-4658-b514-145f7ea4051d 9/3/2012 11:50 PM
6e465049-ccf6-4081-aa35-e8b40045f956 9/3/2012 11:50 PM
c38413d9-e01b-4511-94c9-0af7dbac01fb 9/3/2012 11:47 PM
181d26de-f130-453f-9a27-639204bdbde6 9/3/2012 11:47 PM
96627aba-66e5-4443-8d81-d8ac16b9208d 9/3/2012 11:39 PM
f0e75441-c582-4077-afd7-12ac3eb55c9b 9/3/2012 11:39 PM
52f82c68-aea9-4f0b-8ea3-b17cb230e84a 9/3/2012 11:33 PM
7e8ff14d-d7c9-4ac3-a77d-d78bcfd97c53 9/3/2012 11:33 PM
bp-c5755f9d-41d8-40ce-866d-72b902120714 7/14/2012 9:11 PM
2294039b-c715-47e1-987b-30e7d22de03d 6/13/2012 6:57 AM
ac0e2ca2-7f5e-4a34-9ed4-ad6e9b32c5ce 5/24/2012 9:54 PM
6c9014c8-413c-4d64-acb7-fcb9a286331c 5/24/2012 9:54 PM
cda0a00b-da4a-4be4-8de3-62cdb797c208 3/21/2012 11:58 PM
16c9fea7-1c5f-4e96-a44d-f42d326e7ffe 3/21/2012 11:58 PM
Continuous crashes. Impossible to use for any important work. Submitted Crash Reports <pre><nowiki>Report ID Date Submitted bp-8050b73b-388b-4bb9-84c6-892da2130415 4/15/2013 10:55 PM 0b71a7bd-2001-486f-a872-f9ca4b2e0f2e 4/15/2013 10:49 PM bp-c016a8d6-41b6-46a8-8ea4-140382130405 4/5/2013 11:22 AM bp-38115cfa-683a-4cb4-989c-5c6392130405 4/5/2013 11:16 AM bp-2b5de906-28a6-4376-a651-1a8ab2130325 3/26/2013 12:44 AM 47c37734-80c6-4271-a834-e69a3f01aad3-browser 3/25/2013 7:06 PM 47c37734-80c6-4271-a834-e69a3f01aad3 3/25/2013 7:06 PM bp-2ac81e9d-5f8a-442a-86c6-45e5f2130321 3/21/2013 11:33 PM bp-2d272713-819e-459b-928e-8d44e2130319 3/19/2013 11:25 PM bp-1cc15d79-e572-4063-9aa7-d6e0f2130316 3/16/2013 12:39 PM bp-1db1d57a-3c80-4d34-81d0-70a7c2130316 3/16/2013 12:21 PM 98207278-06ee-4ce2-ada7-6479b4b7551a-browser 3/16/2013 11:57 AM 98207278-06ee-4ce2-ada7-6479b4b7551a 3/16/2013 11:57 AM bp-fc9ed741-379e-41fc-8355-639ec2130314 3/14/2013 12:38 PM bp-bcca1a0c-ad88-407d-adf9-69b5f2130310 3/10/2013 3:24 PM bp-621bcbd9-17e1-426a-9cde-97a802130310 3/10/2013 3:22 PM bp-f1745297-5503-4059-af52-ba0ac2130309 3/9/2013 10:22 PM bp-1e647cc0-4f88-4abb-ae50-4f5f22130306 3/6/2013 7:42 PM bp-b840ec5f-668c-46f3-a735-56de62130304 3/4/2013 11:36 PM bp-a1950d95-d112-4794-8d9f-1ed2e2130304 3/4/2013 10:53 PM bp-43d72927-1fb1-48f1-bf91-8f9eb2130227 2/27/2013 6:44 AM bp-dc873419-5713-4562-9287-f994d2130129 1/29/2013 6:17 AM bp-8e65766a-8cbb-45a6-8534-d83da2130129 1/29/2013 5:27 AM ff80cb60-0d9c-4d05-aee9-cf9fada5c976-browser 1/25/2013 2:05 PM ff80cb60-0d9c-4d05-aee9-cf9fada5c976 1/25/2013 2:04 PM 551d683f-e4a5-4216-887f-f705b83cd324 9/7/2012 7:30 PM 94ff1660-ebc9-4825-bc27-64691bdc9131 9/7/2012 7:30 PM 428f18ca-69a5-4658-b514-145f7ea4051d 9/3/2012 11:50 PM 6e465049-ccf6-4081-aa35-e8b40045f956 9/3/2012 11:50 PM c38413d9-e01b-4511-94c9-0af7dbac01fb 9/3/2012 11:47 PM 181d26de-f130-453f-9a27-639204bdbde6 9/3/2012 11:47 PM 96627aba-66e5-4443-8d81-d8ac16b9208d 9/3/2012 11:39 PM f0e75441-c582-4077-afd7-12ac3eb55c9b 9/3/2012 11:39 PM 52f82c68-aea9-4f0b-8ea3-b17cb230e84a 9/3/2012 11:33 PM 7e8ff14d-d7c9-4ac3-a77d-d78bcfd97c53 9/3/2012 11:33 PM bp-c5755f9d-41d8-40ce-866d-72b902120714 7/14/2012 9:11 PM 2294039b-c715-47e1-987b-30e7d22de03d 6/13/2012 6:57 AM ac0e2ca2-7f5e-4a34-9ed4-ad6e9b32c5ce 5/24/2012 9:54 PM 6c9014c8-413c-4d64-acb7-fcb9a286331c 5/24/2012 9:54 PM cda0a00b-da4a-4be4-8de3-62cdb797c208 3/21/2012 11:58 PM 16c9fea7-1c5f-4e96-a44d-f42d326e7ffe 3/21/2012 11:58 PM </nowiki></pre>

Alterado por cor-el em

Todas as respostas (1)

more options

If you start Firefox in Safe Mode (Hold down the shift key) then disable Hardware acceleration (Turning off hardware acceleration) does that help?