We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

My "Conduit Community Toolbars" do not appear in my Browser------Only a bar but not the Apps. Please Help Me to resolve this Issue. It's important. Thanks

  • 3 respostas
  • 6 têm este problema
  • 1 exibição
  • Última resposta de kobe

emmelinegrace
emmelinegrace
more options

Whether it is my own tool bar built at Conduit Community.com or I choose their already-made toolbars, when I download the tool bar, I am prompted that the installation is complete, but when I am taken back to my browser, I find only a strip of line but all the apps have vanished. I leave the strip alone and log off and reboot, but still no apps. Why? I have even disable Firefox and enable from scratch, and I still have the problem. Can anyone help me -In simple English and speak slowly? I am still learning the computer. Thank You.

Whether it is my own tool bar built at Conduit Community.com or I choose their already-made toolbars, when I download the tool bar, I am prompted that the installation is complete, but when I am taken back to my browser, I find only a strip of line but all the apps have vanished. I leave the strip alone and log off and reboot, but still no apps. Why? I have even disable Firefox and enable from scratch, and I still have the problem. Can anyone help me -In simple English and speak slowly? I am still learning the computer. Thank You.

Todas as respostas (3)

kobe
kobe
more options

Hello,

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

emmelinegrace
emmelinegrace Autor da pergunta
more options

Did I do the screenshot alright?

kobe
kobe
more options

Hello,

Try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches.

You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).

Then perform these steps:

  • Click the orange Firefox button at the top left, then select the "Options" button, or, if there is no Firefox button at the top, go to Tools > Options.
  • In the Firefox options window click the Advanced tab, then select "General".
  • In the settings list, you should find the Use hardware acceleration when available checkbox. Uncheck this checkbox.
  • Now, restart Firefox and see if the problems persist.

Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:

Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

Upgrade your graphics drivers to use hardware acceleration and WebGL

Did this fix your problems? Please report back to us!

Thank you.