Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

How do I get rid of pop up ads at bottom of page while doing surveys that block my continuing doing the survey?

more options

I have been doing surveys for a long time online. I just got Windows 8 a couple of weeks ago. This week while on Pinecone Research and Valued Opinions I had pop ups that appeared at the bottom of the page and covered up the next button so you could not continue the survey. I had to go back to the email and and click it to restart the survey and then go question by question to get where I was at. I cannot click these pop up off the screen, there is no x anywhere. They come on with each question I do of the survey. It is taking forever to finish a survey having to start over with each question. It is a real pain. How do I stop these pop ups from coming on while doing surveys? this is a new computer and I have never had a problem like this before. Is this something to do with Windows 8?

I have been doing surveys for a long time online. I just got Windows 8 a couple of weeks ago. This week while on Pinecone Research and Valued Opinions I had pop ups that appeared at the bottom of the page and covered up the next button so you could not continue the survey. I had to go back to the email and and click it to restart the survey and then go question by question to get where I was at. I cannot click these pop up off the screen, there is no x anywhere. They come on with each question I do of the survey. It is taking forever to finish a survey having to start over with each question. It is a real pain. How do I stop these pop ups from coming on while doing surveys? this is a new computer and I have never had a problem like this before. Is this something to do with Windows 8?

Todas as respostas (4)

more options

Hey Sweeneyword, there is an addon available for firefox called adblock plus: https://addons.mozilla.org/en-us/firefox/addon/adblock-plus/ This should block the ads that are keeping you from continuing. You should also clear your history, cookies, etc and make sure you have malware protection installed.

more options

I wiped my hard drive did a fresh install with win 7 and loaded firefox ver 22 and the first site i went to with firefox I got that damm survey pop up.

I only had the addons  of downthem all and download video helper , had popup blocker checked, the only way to get rid of firefox 

firefox has allways been my browser. so gonna get rid of the survey by the only way Dump firefox and use chrome and IE and I never have liked or used IE They got the edge now . As long as Firefox allows them surveys to get thru, I will no longer use their browser

more options

I have also tried adblock/plus, and that did no good at all This was after wiping my hd and fresh install

more options

Hi john32073, do you recall what site it was? Is the survey from that site or do you think it's from some other source?

For future reference, an overlay that appears in front of the page but isn't in a separate window (for example, a window you could minimize or move behind the main window) is not blocked by Firefox's pop-up blocker.