Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Task manager says Firefox 32

  • 2 respostas
  • 6 têm este problema
  • 12 visualizações
  • Última resposta de John99

more options

My Firefox is crashing. Not Responding...NOT RESPONDING...NOT RESPONDING...over and over and over... I have a 64 bit laptop. When I go to task manager Firefox shows as Firefox.exe *32. Has the wrong Firefox been loaded into my system?>

Thanks

My Firefox is crashing. Not Responding...NOT RESPONDING...NOT RESPONDING...over and over and over... I have a 64 bit laptop. When I go to task manager Firefox shows as Firefox.exe *32. Has the wrong Firefox been loaded into my system?> Thanks

Todas as respostas (2)

more options

Firefox is only available as 32-bit for Windows OS's. A 64-bit version hasn't been released.


As far as Firefox crashing, please follow the steps below to provide us crash ID's to help us learn more about your crash.

  1. Enter about:crashes in the address bar (that's where you enter your website URL) and press Enter. You should now see a list of submitted crash reports.
  2. Copy the 5 most recent crash ID's that you see in the crash report window and paste them into your response here.

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

more options

No that is ok.

Firefox for Windows is a 32 bit browser, although developers do have experimental 64 bit builds available. On Linux and Mac ordinary users may install 64 bit versions.

Crashes and hangs are separate problems. If you have crashes please paste a couple of Crash IDs into your next post.

  1. Troubleshoot Firefox crashes (closing or quitting unexpectedly)
  2. Firefox hangs or is not responding - How to fix