Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Can't find Firefox Android menu button in Jelly Bean

  • 4 respostas
  • 14 têm este problema
  • 1 exibição
  • Última resposta de tonyl13

more options

I always keep Firefox for Android current to the latest version, but since I upgraded my Android to Jelly Bean 4.1.2 in a Samsung Galaxy S2, I now cannot find the Menu button for Firefox anywhere. I am trying to bookmark a page and your instructions say to press on the Menu button and then on the Star button, but though I've done that in the past in ICS, those buttons apparently do not exist for me now.

Your pictures on the Web show a bar at the bottom of the screen with a Menu icon, as well as a popup menu that shows the Bookmark Star as one of the Menu options. I don't have a Menu icon or any other icons at the bottom of my screen. I have the phone's physical Back button on the lower right below the screen and the <phone's> physical Menu button on the lower left below the screen, but when I tap the <phone's> Menu button while I have a page showing in FF, all I get is a long menu of choices beginning with Share, Find in Page, Request Desktop Site, Tools, etc. There are no choices that give me a Star with which to bookmark a page.

Please advise how I can find the Bookmark Star or change the Settings to make it reappear.

Thank you.

I always keep Firefox for Android current to the latest version, but since I upgraded my Android to Jelly Bean 4.1.2 in a Samsung Galaxy S2, I now cannot find the Menu button for Firefox anywhere. I am trying to bookmark a page and your instructions say to press on the Menu button and then on the Star button, but though I've done that in the past in ICS, those buttons apparently do not exist for me now. Your pictures on the Web show a bar at the bottom of the screen with a Menu icon, as well as a popup menu that shows the Bookmark Star as one of the Menu options. I don't have a Menu icon or any other icons at the bottom of my screen. I have the phone's physical Back button on the lower right below the screen and the <phone's> physical Menu button on the lower left below the screen, but when I tap the <phone's> Menu button while I have a page showing in FF, all I get is a long menu of choices beginning with Share, Find in Page, Request Desktop Site, Tools, etc. There are no choices that give me a Star with which to bookmark a page. Please advise how I can find the Bookmark Star or change the Settings to make it reappear. Thank you.

Alterado por askrobisch em

Solução escolhida

Hold the presses!!!

Each time I pressed the phone Menu button at the bottom left, below the screen, a menu popped up which, as noted in my original post, started with Share. Assuming that Share was the top of the list, I scrolled down each time, but found no Star for bookmarking, so I finally gave up and posted my question.

However, this time, when I tried once again to use the phone Menu button, there were other items on the popup menu including, in the top row, the Star for bookmarking! Why the menu popped up differently this time, who knows, but I'm glad to finally have the answer.

Problem solved.

Ler esta resposta 👍 1

Todas as respostas (4)

more options

You can Find Menu icon on the top right side of Firefox, See:

or there should have a menu icon in your phone which is look like this:

after that tap bookmark icon to bookmark the page, See:

Alterado por Swarnava Sengupta em

more options

Hi, Swarnava,

Thank you for your prompt response. Unfortunately, however, the "3 dot" icon you outlined in red at the upper right of the FF screen in the screenshot link you sent simply does not exist on my screen. If it did, I would long ago have tried it and all would be well.

Using your image as an example, the "3" that indicates the 3 open tabs is all the way to the far right on my screen, under the time ("5:19"), and the white Search bar (which in your image shows "Add-ons") is wider, taking up all the space to the left of the "3." That "3 dot" icon for the menu just isn't there (or anywhere else that I can find). That's why I'm going crazy trying to figure out how to get into the menu.

I really appreciate your response and hope that you or someone can come up with a way to make my FF menu key reappear. If no other solution is available, I guess I'll have to uninstall FF, then reinstall it and hope for the best.

Thanks again for your help.

Screenshot added:

Alterado por askrobisch em

more options

Solução escolhida

Hold the presses!!!

Each time I pressed the phone Menu button at the bottom left, below the screen, a menu popped up which, as noted in my original post, started with Share. Assuming that Share was the top of the list, I scrolled down each time, but found no Star for bookmarking, so I finally gave up and posted my question.

However, this time, when I tried once again to use the phone Menu button, there were other items on the popup menu including, in the top row, the Star for bookmarking! Why the menu popped up differently this time, who knows, but I'm glad to finally have the answer.

Problem solved.

more options

I have the same problem on my Samsung Tab 2. The 3 dots only show: New tab; New Private tab; Share; Find in Page; Request Desktop Site; Tools; Settings.

There is no mention of Bookmarks and there is NO STAR

There is, however, a Star to the left of the 3 dots, and next to the refresh icon. When I click on this it says 'page has been bookmarked', but I don't know where to find the Bookmarks or how to get the site icon on my tablet desktop

I'm using Jellybean.

Alterado por tonyl13 em