Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

When uploading image window scrolls wildly

  • 2 respostas
  • 4 têm este problema
  • 1 exibição
  • Última resposta de RHB10

more options

When I am uploading an image from my computer to a web site I use the web site Browse feature to select which image to upload. I find that if I leave my cursor on the right vertical scroll bar or on the scroll bar single line top and bottom characters the browsing window scrolls wildly until it reaches the top or bottom of the folder. If I move the cursor off the scrolling slows and maybe stops but most times it has moved to the top or bottom of the folder.

How do I stop this?

When I am uploading an image from my computer to a web site I use the web site Browse feature to select which image to upload. I find that if I leave my cursor on the right vertical scroll bar or on the scroll bar single line top and bottom characters the browsing window scrolls wildly until it reaches the top or bottom of the folder. If I move the cursor off the scrolling slows and maybe stops but most times it has moved to the top or bottom of the folder. How do I stop this?

Todas as respostas (2)

more options

Hello,

Try Firefox Safe Mode to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

  • You can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
  • Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

Once you get the pop-up, just select "'Start in Safe Mode"

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.

Thank you.

more options

Greetings,

Tried the safe mode and the same thing happens. Any more ideas? It looks like some sort of accelerator is at work.....

Thanks for your help!