Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

How can I create sync account, without sync option?

  • 1 resposta
  • 2 têm este problema
  • 2 visualizações
  • Última resposta de philipp

more options

I am currently in IE, but running firefox 25. I like to sync my firefox data. However, the problem is, that I am blind, and cannot create sync account, do the captcha. I am running addon web visum, which is solving captchas for me, however, on creating sync account, it wont work, because this window is not standard webpage interface. The solution will be, if I can create sync account via web interface, by visiting some page, for example, accounts.mozzilla.org/signup I also tried audio captcha, but its sooo bad quality, and I cannot understand... I hope that someone will help.

I am currently in IE, but running firefox 25. I like to sync my firefox data. However, the problem is, that I am blind, and cannot create sync account, do the captcha. I am running addon web visum, which is solving captchas for me, however, on creating sync account, it wont work, because this window is not standard webpage interface. The solution will be, if I can create sync account via web interface, by visiting some page, for example, accounts.mozzilla.org/signup I also tried audio captcha, but its sooo bad quality, and I cannot understand... I hope that someone will help.

Solução escolhida

hello agasoft, I'm sorry that the signup process makes it so difficult - as far as I know it's only possible to open a sync account from within the program though.

if you want to, I could also assist you in setting up the account - it would work something like this:

  1. I contact you per personal message and ask for your email-address.
  2. I set up an account and send you the password and the recovery key for the account.
  3. you can then login at the website https://account.services.mozilla.com/ and change the password for your account.
  4. you can connect your firefox to the existing sync account by going to firefox > options > sync > set-up sync > I have an account > I don't have the device with me. there you'll have to fill in the account's credentials (mail-address, password & recovery key).
  5. finally if the account is set-up, you can then go to firefox > options > sync > manage my account > my recovery key. in this window please choose to generate a new recovery key. please also save the new recovery key in a secure place in case you'd need it sometime in the future...
Ler esta resposta 👍 5

Todas as respostas (1)

more options

Solução escolhida

hello agasoft, I'm sorry that the signup process makes it so difficult - as far as I know it's only possible to open a sync account from within the program though.

if you want to, I could also assist you in setting up the account - it would work something like this:

  1. I contact you per personal message and ask for your email-address.
  2. I set up an account and send you the password and the recovery key for the account.
  3. you can then login at the website https://account.services.mozilla.com/ and change the password for your account.
  4. you can connect your firefox to the existing sync account by going to firefox > options > sync > set-up sync > I have an account > I don't have the device with me. there you'll have to fill in the account's credentials (mail-address, password & recovery key).
  5. finally if the account is set-up, you can then go to firefox > options > sync > manage my account > my recovery key. in this window please choose to generate a new recovery key. please also save the new recovery key in a secure place in case you'd need it sometime in the future...