Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

firefox sync account open but no "add a device" button in window

  • 6 respostas
  • 37 têm este problema
  • 17 visualizações
  • Última resposta de cor-el

more options

I've opened a firefox sync account and logged in on primary computer. I can access a pull-down menu titled "manage account" but the only options shown in the pull-down menu are: view quota, change password, my recovery key and reset sync.

Where is the "add a device" button?

I've opened a firefox sync account and logged in on primary computer. I can access a pull-down menu titled "manage account" but the only options shown in the pull-down menu are: view quota, change password, my recovery key and reset sync. Where is the "add a device" button?

Solução escolhida

Android OS > Settings > Accounts > Firefox Sync > Pair a new Device

Ler esta resposta 👍 7

Todas as respostas (6)

more options

Add a Device is a function for setting up Sync on a new device (one that isn't already set up with Sync).

https://support.mozilla.org/en-US/kb/add-a-device-to-firefox-sync
https://support.mozilla.org/en-US/kb/find-code-to-add-device-to-firefox-sync

more options

Thanks for the reply. I'm obviously missing something. I've set up a sync account on my primary computer. I've installed firefox on my tablet and copied the codes provided for the tablet. When I go back to my primary computer, go to Mozilla Home and press on the "sync" button I don't see a "pair a device" link or an "add a device" button. I'm now going to try to add the tablet using the "advanced setup" option in the tablet browser. If that works I won't worry about not being able to add the device from my primary computer.

more options

for me it looks like this:

more options

That's exactly how my window looks. Thanks for highlighting the bit that I couldn't seem to find before. Thanks to both of you for helping.

more options

If I want an Android to sync with my Laptop how do I find the button on the Android to generate a code for my W8.1 laptop. Maybe I have the wrong version (not BETA) on the Android?

Also when I open Ff. I only get the menu not the browser page on my phone and a 'no mobile version for this page', statement when I go to the Home page!

more options

Solução escolhida

Android OS > Settings > Accounts > Firefox Sync > Pair a new Device