Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

How am I supposed to upgrade when all directions are in Chinese?

  • 3 respostas
  • 1 tem este problema
  • 30 visualizações
  • Última resposta de cor-el

more options

I am trying to upgrade firefox but i keep getting Chinese language. I found an article that told what steps to use to clear cache and cookies. But that does not help because the firefox button has all extensions in Chinese! THis is VERY frustrating!

I am trying to upgrade firefox but i keep getting Chinese language. I found an article that told what steps to use to clear cache and cookies. But that does not help because the firefox button has all extensions in Chinese! THis is VERY frustrating!

Todas as respostas (3)

more options

Please go to www.getfirefox.com and simply download and install Firefox 25.0.1. Thanks!

more options

EVERYTHING was in CHINESE. I know I needed to download and install. Turn every character to CHINESE on your computer and then try doing what you told me. Your reply is NOT helpful is it??! Somehow, some webpage finally cooperated in ENGLISH. So that is how my problem was solved.

more options

You can find the full version of the latest Firefox 25.0.1 release in all languages and for all Operating Systems here:

Maybe also check the connection settings.

See "Firefox connection settings":