Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi encerrada e arquivado. Faça uma nova pergunta se precisa de ajuda.

Live chat does not work.

  • 12 respostas
  • 19 têm este problema
  • 2 visualizações
  • Última resposta de cor-el

more options

live chat does not work

live chat does not work

Todas as respostas (12)

more options

Live chat with... Mozilla?? There used to be a support chat option, but that has been discontinued.

Or did you mean someone else's live chat?

more options

i play a game thru kixeye and i cant use the chat.

more options

I believe KIXEYE games run in Flash, but I don't know whether the chat also runs in Flash. Could you check with KIXEYE support on this in case it is a known issue?

https://www.kixeye.com/support/

more options

If you haven't found a solution yet and the game is Battle Pirates, can you check out this reply and see whether it helps: https://support.mozilla.org/en-US/que.../982092#answer-518041. Thanks.

more options

Just last night I turned off accepting cookies inside Google chat, then discovered that that disabled my chat. So I turned on "accept cookies" and now can't get chat back. I have all my settings set correctly. The following message is what came up in the box when I tried to log into chat. Is there anything I can do? I REALLY need to chat with my friend overseas. PLEASE HELP!

The page isn't redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

   This problem can sometimes be caused by disabling or refusing to accept cookies.

Alterado por Fence Post em

more options

Incidentally, the message following my question above is what came up in the box when I tried to log into chat.

more options

Just tried it with IE and it works great. These are the kinds of things that make me want to switch. Why can't google chat be made to work with MF?

more options

Then how hard is it to just put the option back in? Duh!!!

more options

@DaleByrum, please try all the steps mentioned in Websites say cookies are blocked - Unblock them

more options

Hi Dale, you mention that you turned off cookies inside Google Chat. Is that a setting in a Firefox dialog or within a Google settings page?

More generally: When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

(1) Bypass Firefox's Cache

Use Ctrl+Shift+r to reload the page fresh from the server.

Alternately, you also can clear Firefox's cache completely using:

orange Firefox button (or Tools menu) > Options > Advanced

On the Network mini-tab > Cached Web Content : "Clear Now"

If you have a large hard drive, this might take a few minutes.

(2) Remove the site's cookies (save any pending work first). While viewing a page on the site:

  • right-click and choose View Page Info > Security > "View Cookies"
  • Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"

In the dialog that opens you can remove your Google cookies individually.

Then try reloading the page. Does that help?

more options

jscher2000, thanks. Fixed it.

more options