Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Server not found (*mozilla.org)

  • 2 respostas
  • 22 têm este problema
  • 7 visualizações
  • Última resposta de Grad

Grad
Grad
more options

Ever since I came home (~2hrs ago), I'm unable to connect to any of the mozilla.org websites without using a VPN.

"Server not found Firefox can't find the server at addons.mozilla.org." "Server not found Firefox can't find the server at support.mozilla.org." "Server not found Firefox can't find the server at mozilla.org."

I have tired everything written here: https://support.mozilla.org/en-US/kb/server-not-found-connection-problem That is:

  1. I changed "Use system proxy settings" to "No proxy".
  2. I disabled DNS Prefetching.
  3. I disabled IPv6.
  4. I cleared cookies and cache.
  5. I checked for malware.

I have no trouble accessing other websites. And I can access mozilla.org via my mobile. But I can only access it on my PC using a VPN connection. And I was able to access it normally, not even 12 hours ago.

What might be the problem?

Ever since I came home (~2hrs ago), I'm unable to connect to any of the mozilla.org websites without using a VPN. "Server not found Firefox can't find the server at addons.mozilla.org." "Server not found Firefox can't find the server at support.mozilla.org." "Server not found Firefox can't find the server at mozilla.org." I have tired everything written here: https://support.mozilla.org/en-US/kb/server-not-found-connection-problem That is: # I changed "Use system proxy settings" to "No proxy". # I disabled DNS Prefetching. # I disabled IPv6. # I cleared cookies and cache. # I checked for malware. I have no trouble accessing other websites. And I can access mozilla.org via my mobile. But I can only access it on my PC using a VPN connection. And I was able to access it normally, not even 12 hours ago. What might be the problem?

Solução escolhida

Yeah, I actually figured it out an hour ago, after opening paypal.com in Bitdefender's Safepay browser. The error in it said something along the lines of: "DNS server couldn't resolve the address".

I changed my DNS servers to Google's (8.8.8.8, 8.8.4.4) and the problem is now gone.

Thanks for the reply, though.

Ler esta resposta 👍 4

Todas as respostas (2)

T-Ricky
T-Ricky
more options

HAD same problem 2 years ago. Turned out it was both DNS servers at Bellsouth.net after some routine maintenance was done (in error!). The links resolved fine the next morning. Good luck.

Grad
Grad Autor da pergunta
more options

Solução escolhida

Yeah, I actually figured it out an hour ago, after opening paypal.com in Bitdefender's Safepay browser. The error in it said something along the lines of: "DNS server couldn't resolve the address".

I changed my DNS servers to Google's (8.8.8.8, 8.8.4.4) and the problem is now gone.

Thanks for the reply, though.