Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

How do I supress the "sync encountered an error while syncing" bar? I get it every time I connect to a work VPN that is isolated from the internet.

  • 1 resposta
  • 2 têm este problema
  • 12 visualizações
  • Última resposta de the-edmeister

ivanatpr
ivanatpr
more options

Background: For work I routinely need to connect to a secure VPN that is completely isolated from the internet. When using it, I can only connect to the servers that reside within the network and the VPN software (Cisco AnyConnect + NAC Agent) seems to automatically redirect all http requests to external sites to a catch-all 'sorry you can't do that' page.

So while connected to the VPN, Firefox Sync doesn't work and nor do I expect it to. However, my issue is that every time I connect to the VPN, Firefox silently pops up a "sync encountered an error while syncing" error message bar at the bottom of the browser, which I have to manually close. This obviously isn't the end of the world, but having to do it all the time gets annoying so I was wondering if there was a way of suppressing that particular error message or maybe getting Sync to handle the secure VPN more gracefully.

Background: For work I routinely need to connect to a secure VPN that is completely isolated from the internet. When using it, I can only connect to the servers that reside within the network and the VPN software (Cisco AnyConnect + NAC Agent) seems to automatically redirect all http requests to external sites to a catch-all 'sorry you can't do that' page. So while connected to the VPN, Firefox Sync doesn't work and nor do I expect it to. However, my issue is that every time I connect to the VPN, Firefox silently pops up a "sync encountered an error while syncing" error message bar at the bottom of the browser, which I have to manually close. This obviously isn't the end of the world, but having to do it all the time gets annoying so I was wondering if there was a way of suppressing that particular error message or maybe getting Sync to handle the secure VPN more gracefully.

Todas as respostas (1)

the-edmeister
the-edmeister
  • Moderator
more options

I don't know about blocking that message, but my suggestion is to turn Sync autoconnect off, and use Sync manually.

Type about:config in the URL bar and hit Enter.
Then type autoconnect in the Search bar at the top.
services.sync.autoconnect = double-click that pref to toggle it to false.

Then to trigger a Sync manually, hit Sync Now in the Firefox menu (or the File menu).