Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

How can I stop Thunderbird from 'dowloading xxx to all Mail', often thousands of messages which results in 'not responding' error message?

  • 8 respostas
  • 13 têm este problema
  • 8 visualizações
  • Última resposta de christ1

more options

from time to time Thunderbird slows down or stops with the "not responding" message showing. at the bottom left of the screen the words appear "downloading xxx of xxxx to All Mail" or "downloading xxx of xxxx to trash". Often the numbers are very large. With the help of a professional, I have cleaned out large numbers of my files, deleting them from trash, etc. so I do not believe I have such large numbers in my system.

from time to time Thunderbird slows down or stops with the "not responding" message showing. at the bottom left of the screen the words appear "downloading xxx of xxxx to All Mail" or "downloading xxx of xxxx to trash". Often the numbers are very large. With the help of a professional, I have cleaned out large numbers of my files, deleting them from trash, etc. so I do not believe I have such large numbers in my system.

Todas as respostas (8)

more options

Why would you want to see 'All Mail' in Thunderbird in the first place?

more options

I don't care about "All Mail" but I can't get rid of it either - and the same thing happens with "Trash".

more options

https://support.mozilla.org/en-US/kb/thunderbird-and-gmail?s=google&as=s#w_synchronizing-folders-labels

Basically you have an IMAP mail account which is synchronized to the server so yes you most certainly have that many mails on Google or they would not synchronize.

more options

To get rid of the 'All Mail' folder you can unsubscribe from it.

In case the menu bar is hidden press Alt or F10 to restore it.

File - Subscribe

Select the Gmail account from the Account drop-down menu.

Uncheck 'All Mail' in the Folder list.

As Matt explained above disable Synchronization for Trash. And I'd probably empty the Trash in the first place.

more options

I have gotten rid of the all mail subscription and think I have disabled synchronization for trash. However, in the process I also lost the contents of a couple of my gmail folders. Is there some way I can see them elsewhere, such as in the IMAP gmail account that is synchronized to Thunderbird?

more options

What Gmail folders?

None of the steps suggested to you would cause loosing other folders contents. So what exactly did you do?

more options

I opened Subscribe, unchecked All Mail, clicked on OK. looked again at folders and all mail was still there. Went back, all mail still unchecked. I think I may have then hit 'unsubscribe' in the menu at the right...thinking that I needed to do that to get rid of all mail, which was gone then. Did not notice that other folders had been emptied - they were still listed, but nothing in them....

more options

Again, what folders?