Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

i'm trying to play a video but it does not work or load up, issue? No video with supported format or MIME type found issue in Firefox 28.0 Windows vista

  • 7 respostas
  • 27 têm este problema
  • 1 exibição
  • Última resposta de cor-el

more options

no playback of videos -latest flash player installed and updated add-ons but it still dosn't work. only youtube works but no other site.

no playback of videos -latest flash player installed and updated add-ons but it still dosn't work. only youtube works but no other site.

Solução escolhida

You can try as a possible workaround to right-click the video player and left-click or middle-click the "View Video" item in the context menu to open the media file in a tab.

Ler esta resposta 👍 0

Todas as respostas (7)

more options

What's the link to the page with the video? The error message suggests it's a page that tries to play an HTML5 video, not a Flash video. Examples:

more options

Install the Windows Media Player Plugin for Firefox

Alterado por iamjayakumars em

more options

Hi, i installed the Windows Media Player Plugin for Firefox but it's still not working.

more options
more options

You can also try the VLC Plugin provided by the VLC Media Player.

Download from here http://www.videolan.org/index.html

Note that the Windows media plugin has been unsupported for a long time so you should uninstall that.

more options

Will you not post the link to the video like I requested, or at least let us know if you can play the videos on the pages I linked to? It would prevent more random guesswork.


Firefox doesn't try to play files it can't handle. When coming across a direct link to a file that could be handled by a plug-in, but that plug-in isn't installed, Firefox would display a download prompt.
That's not the issue here, where there's an unsupported format error. That suggests an MP4 file that can't be played. Even if a plug-in that can handle MP4 files were installed, Firefox probably wouldn't use it due to bug 861090.

Firefox has supported HTML5 H.264 video on Windows Vista since version 22.0. There's no point in installing the very old — and likely abandoned — Windows Media Player plug-in.

more options

Solução escolhida

You can try as a possible workaround to right-click the video player and left-click or middle-click the "View Video" item in the context menu to open the media file in a tab.