Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Can't access Gmail. Says: "Verify New Email Address" however I can access it with Google Chrome.

  • 1 resposta
  • 5 têm este problema
  • 11 visualizações
  • Última resposta de Moses

more options

In Firefox I can no longer access my Gmail account. When I click on Gmail from my Google home page it gives me this:

https://accounts.google.com/b/0/UpdateEmail

Verify New Email Address

In order to verify that the new email address associated with your account is correct, we have sent an email message to kctrucker@xxxx.xxxx. Please follow these steps:

   Check your email account associated with the new address.
   Open the message from Google that contains the subject line 'Google Accounts: Email Change Verification.'
   Visit the verification link provided.

If you're unable to find the email in your inbox, try our troubleshooting steps.

[e-mail address obfuscated by moderator. please read forum rules and guidelines]

In Firefox I can no longer access my Gmail account. When I click on Gmail from my Google home page it gives me this: https://accounts.google.com/b/0/UpdateEmail Verify New Email Address In order to verify that the new email address associated with your account is correct, we have sent an email message to kctrucker@xxxx.xxxx. Please follow these steps: Check your email account associated with the new address. Open the message from Google that contains the subject line 'Google Accounts: Email Change Verification.' Visit the verification link provided. If you're unable to find the email in your inbox, try our troubleshooting steps. ''[e-mail address obfuscated by moderator. please read [[forum rules and guidelines]]]''

Alterado por Moses em

Todas as respostas (1)

more options

Hi,

I've obfuscated your e-mail address to protect your privacy.
Have you tried to clear the cookies for Gmail?

  • Click the Firefox button > Options > Privacy > Remove individual cookies > Search for mail.google.com or gmail.com and remove those cookies.
  • Restart Firefox and try to load your account again.