Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

Incoming msg's go to both INbox AND 'Important' folder; if I delete one from either location it deletes from both.

  • 1 resposta
  • 1 tem este problema
  • 1 visualização
  • Última resposta por sfhowes

Nail89
Nail89
more options

When receiving new msg's in Thunderbird they download into both my INBOX...AND...the 'IMPORTANT' folder (sub-folder of the 'Gmail' folder). Also: quite often (nearly always) when I check my email for new msg's, I'll find that several (not necessarily all) of my SENT mailings are also showing in the 'IMPORTANT' folder.

If I delete msg's from the IMPORTANT folder, they simultaneously delete from my INBOX...or SENT mail. As a result, I must always begin...when checking my new mail...by going to the IMPORTANT folder, selecting all the 'SENT' mails, dragging them as a group to the 'SENT mail' icon and then selecting all the NEW msg's and dragging them as a group to the 'INBOX' icon. It's a real nuisance. Thanks in advance for any corrective advise. NJR

When receiving new msg's in Thunderbird they download into both my INBOX...AND...the 'IMPORTANT' folder (sub-folder of the 'Gmail' folder). Also: quite often (nearly always) when I check my email for new msg's, I'll find that several (not necessarily all) of my SENT mailings are also showing in the 'IMPORTANT' folder. If I delete msg's from the IMPORTANT folder, they simultaneously delete from my INBOX...or SENT mail. As a result, I must always begin...when checking my new mail...by going to the IMPORTANT folder, selecting all the 'SENT' mails, dragging them as a group to the 'SENT mail' icon and then selecting all the NEW msg's and dragging them as a group to the 'INBOX' icon. It's a real nuisance. Thanks in advance for any corrective advise. NJR

Todas as respostas (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

You may want to change the setting for deleting messages so that copies aren't deleted. See the last paragraph of this article in the Labels section.

Additional suggestions for TB/Gmail settings:

https://support.google.com/mail/answer/78892

Note that it's recommended to not check "Place a copy in" for Sent messages.