Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

I can't log in to a website today. I was able to up until today. Why?

  • 1 resposta
  • 1 tem este problema
  • 1 visualização
  • Última resposta por Moses

more options

I use "royalgames.com" everyday to play games. The site requires user name and password which I already have. Up until today I had no problem logging in. Today, all of a sudden when I enter my password and click "enter" firefox is giving me "Unable to connect" message. I know the "royalgames.com" site is not down. Why firefox is unable to connect now, all of a sudden.

I use "royalgames.com" everyday to play games. The site requires user name and password which I already have. Up until today I had no problem logging in. Today, all of a sudden when I enter my password and click "enter" firefox is giving me "Unable to connect" message. I know the "royalgames.com" site is not down. Why firefox is unable to connect now, all of a sudden.

Solução escolhida

Could be something wrong with the site's cookie

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • The image "new fx menu" does not exist. > Options/Preferences> Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • The image "new fx menu" does not exist. > Options/Preferences > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
Ler esta resposta no contexto 👍 0

Todas as respostas (1)

more options

Solução escolhida

Could be something wrong with the site's cookie

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • The image "new fx menu" does not exist. > Options/Preferences> Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • The image "new fx menu" does not exist. > Options/Preferences > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"