Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

When downloading a file from a website, I get the file but it is totally black and never fully opens up. I can see page numbers to advance See screen shot

more options

Same as question. On two different URL sites, the download PDF comes up black. I would include the screen shot of the black pdf, but I do not see where I can add this to my question

Same as question. On two different URL sites, the download PDF comes up black. I would include the screen shot of the black pdf, but I do not see where I can add this to my question

Todas as respostas (4)

more options

You can add a screenshot when replying in your own thread.

more options

Are you trying to download the file, or view the file in Firefox?

more options

Cannot view link at two different websites in Mozilla. Comes up blank - no content

more options

Firefox's built-in PDF viewer is not yet as full-featured as Adobe's plugin. You might need to use Adobe for that one. Here's how to make the switch: View PDF files using Firefox’s built-in viewer.

Any luck, or same issue?