Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Can't Access Bookmarks After New Sync

  • 1 resposta
  • 6 têm este problema
  • 2 visualizações
  • Última resposta por guigs

more options

I just got a Galaxy S3 & started using Firefox with the new sync which requires you to make an account. My old phone was an HTC ONE MAX using the old sync method.

After syncing my Galaxy I still don't have access to my desktop bookmarks in the bookmark tab. Is anyone else having this problem?

I just got a Galaxy S3 & started using Firefox with the new sync which requires you to make an account. My old phone was an HTC ONE MAX using the old sync method. After syncing my Galaxy I still don't have access to my desktop bookmarks in the bookmark tab. Is anyone else having this problem?

Todas as respostas (1)

more options

HI RicoTubbs34, Thank you for your question. When you mentioned that you synced the previous phone to the old Firefox Sync, did you ever update to the new version of sync? or are all devices connected to the same account? If not, please take the opportunity to do this:

If yes, and you are still not seeing the Desktop Bookmarks folder please try the "Sync Now" option from the Tools menu on Firefox for desktop. Wait a bit then sync now from the Galaxy 3 Firefox account menu.

Do they now appear?