Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Crashing on the latest flash player 15 plugin

  • 2 respostas
  • 9 têm este problema
  • 1 visualização
  • Última resposta por RyanAndrew

more options

Crashing on the latest flash player 15 plugin

Crashing on the latest flash player 15 plugin

Todas as respostas (2)

more options

Hello,

I noticed in your system details you have two versions of the same plugin:

  • Adobe Shockwave for Director Netscape plug-in, version 12.1.1.151
  • Adobe Shockwave for Director Netscape plug-in, version 12.0.7.148

Having multiple versions of the same plugin can cause issues - see if you can remove the older version.


Some problems with Flash video playback can be resolved by disabling hardware acceleration in your Flash Player settings. (See this article for more information on using the Flash plugin in Firefox).

To disable hardware acceleration in Flash Player:

  1. Go to this Adobe Flash Player Help page.
  2. Right-click on the Flash Player logo on that page.
  3. Click on Settings in the context menu. The Adobe Flash Player Settings screen will open.
  4. Click on the icon at the bottom-left of the Adobe Flash Player Settings window to open the Display panel.

    The image "fpSettings1.PNG" does not exist.
  5. Remove the check mark from Enable hardware acceleration.
  6. Click Close to close the Adobe Flash Player Settings Window.
  7. Restart Firefox.

This Flash Player Help - Display Settings page has more information on Flash Player hardware acceleration, if you're interested.

Does this solve the problem? Let us know.

more options

diabled shockwave stuff hardware acceleration is already disabled will mark this answered if i don't crash today