Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

Exporting bookmarks to HTML does not export all bookmarks.

phoenixargent
phoenixargent
more options

I'm trying to transfer all my old Firefox bookmarks from an older laptop to my new one. (Both run Windows 7; old one has Ultimate, new one has Pro, and both have the most recent update of Firefox.)

When I select Export to HTML in an attempt to create a backup, it produces an HTML file; however, not all bookmarks are present in the file! The first time, only the first folder appeared (though it did contain all five sub-folders). The second time, roughly half or three-quarters of bookmarks list was there, but the last two folders plus some loose bookmarks were absent.

How can I ensure that all my bookmarks are being exported when I try to export them to HMTL? (Saw another question from a user having the same problem, but they were exporting via JSON file; could the issues be linked?)

I'm trying to transfer all my old Firefox bookmarks from an older laptop to my new one. (Both run Windows 7; old one has Ultimate, new one has Pro, and both have the most recent update of Firefox.) When I select Export to HTML in an attempt to create a backup, it produces an HTML file; however, not all bookmarks are present in the file! The first time, only the first folder appeared (though it did contain all five sub-folders). The second time, roughly half or three-quarters of bookmarks list was there, but the last two folders plus some loose bookmarks were absent. How can I ensure that all my bookmarks are being exported when I try to export them to HMTL? (Saw another question from a user having the same problem, but they were exporting via JSON file; could the issues be linked?)

Todas as respostas (2)

guigs
guigs
more options

HI phoenixargent, Thank you for your question. I understand that when you move your bookmarks html back up to another pc that the 5 folder deep bookmarks do not appear correctly, and some are missing.

I was not able to reproduce this with two folders deep, so this may be a specific use case. I was not able to reproduce this with a 5 deep test folder either. It appeared correctly in the bookmarks menu. Is this happening in the bookmarks toolbar? In unsorted bookmarks? Does it happen consistently with the same folder?

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Several versions ago, a bug was discovered where the export or backup was empty; Firefox was choking at some point in the process and generating only an empty file. That was fixed. However, it's certainly possible there is a different bug that causes Firefox halt the export (or backup) part of the way through. However, identifying what might be causing that is difficult because your results are inconsistent between different runs of the feature.

Could you try exporting in Firefox's Safe Mode? That's a standard diagnostic tool to deactivate extensions and some advanced features of Firefox. More info: Diagnose Firefox issues using Troubleshoot Mode.

You can restart Firefox in Safe Mode using either:

  • "3-bar" menu button > "?" button > Restart with Add-ons Disabled
  • Help menu > Restart with Add-ons Disabled

Not all add-ons are disabled: Flash and other plugins still run

After Firefox shuts down, a small dialog should appear. Click "Start in Safe Mode" (not Reset).

Any difference?