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Trying to download the latest Firefox on Windows 7 laptop but the Firefox setup page says it's downloading for 1hour now and shows no signs of finishing.

  • 4 respostas
  • 1 tem este problema
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  • Última resposta por Martin-Hills

Martin-Hills
Martin-Hills
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My laptop is protected with the AVG AntiVirus free package. The Windows Firewall is on.

My laptop is protected with the AVG AntiVirus free package. The Windows Firewall is on.

Solução escolhida

No need to go to ftp to get the full setup when there is https://www.mozilla.org/firefox/all/

To find this link go to mozilla.org -> Green box and Systems & Languages link below the Download.

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jayelbe
jayelbe
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Hi Martin,

Sorry to hear Firefox isn't downloading.

I'd like to try a different download link with you. Could you follow this instructions and let us know whether they work?

  1. Go to: https://ftp.mozilla.org/pub/mozilla.org/firefox/releases/latest/win32/
  2. Click the relevant link for your locale/language. (British English is en-GB, US English is en-US, etc)
  3. Click Firefox Setup 34.0.5.exe. This is quite a large file, so might take a few minutes to download. Once it's downloaded, run the file and it should install Firefox.

To explain: the Firefox Setup 34.0.5.exe file will contain everything you need to install Firefox. Firefox Setup Stub 34.0.5.exe is the normal installer - it doesn't include all of the Firefox files, but instead will download them after you start the installation. Hopefully if we download the full Firefox installer, it will work.

Cheers,

Jayelbe

James
James
  • Moderator
  • Top 10 Contributor
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Solução escolhida

No need to go to ftp to get the full setup when there is https://www.mozilla.org/firefox/all/

To find this link go to mozilla.org -> Green box and Systems & Languages link below the Download.

jayelbe
jayelbe
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Ah, thanks James! TIL.

Martin-Hills
Martin-Hills Proprietário da pergunta
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jayelbe said

Hi Martin, Sorry to hear Firefox isn't downloading. I'd like to try a different download link with you. Could you follow this instructions and let us know whether they work?
  1. Go to: https://ftp.mozilla.org/pub/mozilla.org/firefox/releases/latest/win32/
  2. Click the relevant link for your locale/language. (British English is en-GB, US English is en-US, etc)
  3. Click Firefox Setup 34.0.5.exe. This is quite a large file, so might take a few minutes to download. Once it's downloaded, run the file and it should install Firefox.
To explain: the Firefox Setup 34.0.5.exe file will contain everything you need to install Firefox. Firefox Setup Stub 34.0.5.exe is the normal installer - it doesn't include all of the Firefox files, but instead will download them after you start the installation. Hopefully if we download the full Firefox installer, it will work. Cheers, Jayelbe

Hi Jayelbe Thanks for the suggested solution. Yes it has worked! Martin