Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Why do I have to enter the master password almost 20-times (no exagerration) when I open Thunderbird?

  • 3 respostas
  • 3 têm este problema
  • 4 visualizações
  • Última resposta por Matt

more options

I use a master password for Thunderbird. I also use Lightning. In the past, I would need to enter the master password twice (once for Thunderbird, once for Lightning). Within the last couple of months, I am now prompted to enter the password nearly 20-times when I start Thunderbird. This is occurring on both my laptop and desktop computers. I can disable the master password altogether, but I do not like to do that with my laptop since it is often left unattended in my classroom. I have tried disabling various add-ons, eliminated the add-ons altogether, but I am having no luck getting rid of this problem.

I use a master password for Thunderbird. I also use Lightning. In the past, I would need to enter the master password twice (once for Thunderbird, once for Lightning). Within the last couple of months, I am now prompted to enter the password nearly 20-times when I start Thunderbird. This is occurring on both my laptop and desktop computers. I can disable the master password altogether, but I do not like to do that with my laptop since it is often left unattended in my classroom. I have tried disabling various add-ons, eliminated the add-ons altogether, but I am having no luck getting rid of this problem.

Todas as respostas (3)

more options

I don't know what might have changed. Thunderbird will prompt for a password if it has failed, and is therefore assumed to have changed, or if more than one password is stored for an account.

Being prompted for the password twice or thrice set me off in search of a solution, and the one I found was this add-on:

https://addons.mozilla.org/en-US/thunderbird/addon/startupmaster/

which consolidated my two or three login prompts into one. It may help you, but the possibility of multiple stored passwords may still be at the root of multiple login prompts.

more options

This add-on did not help me. I am still asked repeatedly to keep entering in the master password.

more options

This is often related to external program in the connection chain. Password vaults and anti virus being the more common. But it is getting to the point security software is worse than the disease they supposedly cure.

Try Windows 7 safe mode wsith networking and see if it is an external source.