Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

I get an error message sending most emails. I click out, and after multiple attempts can send.

  • 6 respostas
  • 3 têm este problema
  • 2 visualizações
  • Última resposta por scottallen73

more options

I get the attached error message about half the time I attempt to send an email. I click out of it and eventually after two to five attempts the email will send.

Please help,

Thank you

Scott

I get the attached error message about half the time I attempt to send an email. I click out of it and eventually after two to five attempts the email will send. Please help, Thank you Scott
Capturas de ecrã anexadas

Todas as respostas (6)

more options

What is your anti-virus software?

more options

I use Bullguard on WIndows 8.1

more options
more options

I disabled the antivirus part of Bullguard and the error disappeared. I sent about 7 or 8 test emails and no error message. I hope you have a fix because I am paid up on bullguard on five computers for two more years.

more options

Don't let your anti-virus software scan your Thunderbird profile folder. Don't let it scan incoming and outgoing messages. Don't let it scan attachments. Don't let it intercept your secure connection to the server. Remove any extensions it may have installed for Thunderbird.

more options

That is too extreme. This error is annoying, but it is not worth disabling Bullguard. I went into the advanced options, but I cannot find a way to removing scanning on the smtp. Instead I went into the firewall section and I changed it to incoming only and disabled smtp. I sent 6 emails without the error. I will monitor to see if this fixes it. Thank you for putting me onto my anti-virus. You were a big help.