Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Firefox Sync not working

  • 1 resposta
  • 1 tem este problema
  • 19 visualizações
  • Última resposta por DrDre

more options

FF Sync was working between my laptop and desktop PC fine until I reinstalled Win 8 on my desktop system. Since I forgot my password for the Sync I had to reset my password using my laptop (which retained all the passwords and bookmarks). Once reset I connected my new FF on desktop to my sync account with new password but nothing is happening. What I mean is there are no bookmarks, passwords or extensions copied over to desktop although it is says that desktop FF is connected to my sync account. The laptop still has all my bookmarks and passwords and also says it is connected to Sync so it seems there is no communication between the two

I have check Sync logs on both machines. There is no error messages on laptop and there is no logs on the new desktop machine.

Does anyone know what the problem is? Cheers, Andrei

FF Sync was working between my laptop and desktop PC fine until I reinstalled Win 8 on my desktop system. Since I forgot my password for the Sync I had to reset my password using my laptop (which retained all the passwords and bookmarks). Once reset I connected my new FF on desktop to my sync account with new password but nothing is happening. What I mean is there are no bookmarks, passwords or extensions copied over to desktop although it is says that desktop FF is connected to my sync account. The laptop still has all my bookmarks and passwords and also says it is connected to Sync so it seems there is no communication between the two I have check Sync logs on both machines. There is no error messages on laptop and there is no logs on the new desktop machine. Does anyone know what the problem is? Cheers, Andrei

Todas as respostas (1)

more options

All fixed - had to delete old Sync account and create new one on machine that had all bookmarks and passwords. Then I synced the desktop to new Sync account all the info got synchronised.