Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Firefox not working in Windows 8

more options

on startup, firefox not working, getting 'unable to connect' message. My internet connection is fine (internet explorer works perfectly), firewall is allowing firefox (have checked it twice), I made no changes and did not see any updates either to firefox or my system since I shutdown last night. No idea what could be causing this, have asked for IT to check network, so no idea if it something where I am working or not - please help me troubleshoot.

on startup, firefox not working, getting 'unable to connect' message. My internet connection is fine (internet explorer works perfectly), firewall is allowing firefox (have checked it twice), I made no changes and did not see any updates either to firefox or my system since I shutdown last night. No idea what could be causing this, have asked for IT to check network, so no idea if it something where I am working or not - please help me troubleshoot.

Solução escolhida

Never mind - fixed it.

jpellegrinelli0523 said

on startup, firefox not working, getting 'unable to connect' message. My internet connection is fine (internet explorer works perfectly), firewall is allowing firefox (have checked it twice), I made no changes and did not see any updates either to firefox or my system since I shutdown last night. No idea what could be causing this, have asked for IT to check network, so no idea if it something where I am working or not - please help me troubleshoot.
Ler esta resposta no contexto 👍 0

Todas as respostas (1)

more options

Solução escolhida

Never mind - fixed it.

jpellegrinelli0523 said

on startup, firefox not working, getting 'unable to connect' message. My internet connection is fine (internet explorer works perfectly), firewall is allowing firefox (have checked it twice), I made no changes and did not see any updates either to firefox or my system since I shutdown last night. No idea what could be causing this, have asked for IT to check network, so no idea if it something where I am working or not - please help me troubleshoot.