Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Bookmarks disappeared & unable to restore

  • 4 respostas
  • 14 têm este problema
  • 1 visualização
  • Última resposta por MGPfls

more options

I was automatically updated to Firefox version 41 for PC and all my bookmarks disappeared. I am also now unable to create new bookmarks. I tried restoring from a backup file per the instructions in one of the articles but it says "Unable to process backup file."

Thanks for your help.

I was automatically updated to Firefox version 41 for PC and all my bookmarks disappeared. I am also now unable to create new bookmarks. I tried restoring from a backup file per the instructions in one of the articles but it says "Unable to process backup file." Thanks for your help.

Todas as respostas (4)

more options

You can check for problems with the places.sqlite database file (bookmarks, history) in the Firefox profile folder.

If the Places Maintenance extension can't repair the places.sqlite database file then remove all places.sqlite file(s) in the Firefox profile folder to make Firefox rebuild the places.sqlite database file from the most recent JSON backup in the bookmarkbackups folder.

See also:

more options

These can't get your data back, but will help in the future.

These add-ons can be a great help by backing up and restoring Firefox

FEBE (Firefox Environment Backup Extension) {web link} FEBE allows you to quickly and easily backup your Firefox extensions, history, passwords, and more. In fact, it goes beyond just backing up -- It will actually rebuild your saved files individually into installable .xpi files. It will also make backup of files that you choose.

OPIE {web link} Import/Export extension preferences

more options

Thank you, these worked.

more options

baweiss said

Thank you, these worked.
What worked? I'm having the same problem, but not finding a solution I am having.