Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

How do I restore a previous session with data I input?

  • 3 respostas
  • 1 tem este problema
  • 1 visualização
  • Última resposta por cor-el

more options

I cancelled a flight with Southwest and then, because of a constant spinning disk and slow response of my mac book, I closed Firefox and shut down the computer. Southwest is now saying I didn't cancel the flight so I am trying to restore the page that showed I did. I can get the tabs from the session restored, but it will only take me to the page to input the data. How can I get back the original page where it shows I did?

I cancelled a flight with Southwest and then, because of a constant spinning disk and slow response of my mac book, I closed Firefox and shut down the computer. Southwest is now saying I didn't cancel the flight so I am trying to restore the page that showed I did. I can get the tabs from the session restored, but it will only take me to the page to input the data. How can I get back the original page where it shows I did?

Todas as respostas (3)

more options

Unfortunately, transactional pages on secure servers often contain instructions not to cache them, or short expiration times. Therefore, it can be impossible to reconstruct exactly what you saw because, as you experienced, the original page you saw either was not cached at all, or was dumped from the cache due to the passage of time.

more options

It may be the data was not sent before the browser froze. Does this happen a lot?

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?

Use this link to check that your plugins are up-to-date. If any are listed as unknown or research, do not worry about them.

more options

Also make sure that you check pages in the history in offline mode to avoid Firefox from requesting a new page from the server.