Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Why when I want to empty my cashe, do I get a new window?

  • 3 respostas
  • 1 tem este problema
  • 7 visualizações
  • Última resposta por Karin52

more options

For some reason, when I go to empty my cache, another window opens. I then have to go to advanced and empty the cache in there. This takes an extra 2 steps. Why did you not just leave it that when I go to options, I could just empty my cache there? This happened once before when I uploaded the new version of Firefox and I did not like it, so I went back to the old version. But in that process, I lost all my bookmarks. Now it has happened again and I am not happy. How can I go back to the old way?

For some reason, when I go to empty my cache, another window opens. I then have to go to advanced and empty the cache in there. This takes an extra 2 steps. Why did you not just leave it that when I go to options, I could just empty my cache there? This happened once before when I uploaded the new version of Firefox and I did not like it, so I went back to the old version. But in that process, I lost all my bookmarks. Now it has happened again and I am not happy. How can I go back to the old way?

Todas as respostas (3)

more options

What kind of window do you get?

Is that a window and not a tab with the about:preferences page (Tools > Options)?

Can you attach a screenshot?

  • Use a compressed image type like PNG or JPG to save the screenshot
  • Make sure that you do not exceed the maximum size of 1 MB

In the current release the about:preferences page (Options/Preferences) opens in a tab and not in a standalone window like in previous releases.

You can look at the Classic Theme Restorer extension to restore the possibility to open the Options/Preferences in a standalone window.

more options

How about one step?

Empty Cache Button {web link} Cache clearing made easy. One click.

more options

Is the empty cache button safe? I have never heard of it. Why is it not more common?