Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

I have asked a question ten times and I get no response, why?

  • 4 respostas
  • 1 tem este problema
  • 7 visualizações
  • Última resposta por the-edmeister

more options

I am unable to find a Firefox icon in the upper left by the menu bar. When I try to sign in to sync after pressing the menu button, there is no sign on button unless i go into customize mode and then the the sign on sync button is dim and non-responsive. I have reinstalled Firefox and it does not make a difference. On many instructions they start with go to the Firefox icon; it has never appeared. Therefore there are two problems. At one point I did see something saying sync was loading but not where nor how to get to it.

I am unable to find a Firefox icon in the upper left by the menu bar. When I try to sign in to sync after pressing the menu button, there is no sign on button unless i go into customize mode and then the the sign on sync button is dim and non-responsive. I have reinstalled Firefox and it does not make a difference. On many instructions they start with go to the Firefox icon; it has never appeared. Therefore there are two problems. At one point I did see something saying sync was loading but not where nor how to get to it.

Todas as respostas (4)

more options

Current Firefox version use a "3-bar" menu button that is positioned at the at the right end of the Navigation Toolbar.

You can also access the about:preferences#sync page via the location/address bar like you open a web page.

more options

dieterschmied said

I have asked a question ten times and I get no response, why?

This is your only thread here on https://support.mozilla.org/questions/ in months so where were you posting questions?

Modificado por James a

more options

I don't know obviously.

I just posted some more questions at different points on the website. Are any of them appearing?

Dieter Schmied

more options

Look at your user Profile - https://support.mozilla.org/en-US/user/dieterschmied - and you'll see links to your previous postings. One link for questions and another link for "answers".