Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Thunderbird no longer sinking with Godaddy Outlook 365, even after reinstall of Thunderbord. Any suggestions. Godaddy says it's not the server??

  • 2 respostas
  • 2 têm este problema
  • 17 visualizações
  • Última resposta por lcurtis

more options

Thunderbird was working fine on Laptop #1 with subdirectories in the Inbox... used Thunderbird Tools to separate the incoming emails into subs.

This was also duplicated on the Godaddy Server and everything was sinked.

Also have Laptop #2 that is using Thunderbird and everything was sinking with the Godaddy Server, Thunderbird #1 and Thunderbird #2.

3 Days ago, the Subdirectories on Laptop #1 ...disappeared.

Everything on the Godaddy Server is still fine.

I reloaded the #1 Thunderbird software and got it up and running but it would only sink the Main inbox but not any subdirectories or the Sent Directory.

Before Yesterday... #2 Laptop and Thunderbird had everything with Inbox, Subdirectories and Sent files on it and sinked with Server.

Yesterday, # 2 laptop lost all of the subdirectory files and the Sent directory. I have re-installed Thunderbird on #2 Laptop and the Inbox and Sent Directories have now sinked back up with the Godaddy Server...but none of the subdirectories to the Inbox have sinked up with either #1 or #2 computers.

Again. everything has been running fine for 9 months with the Godaddy Server and #1 and #2. and Laptops #1 and #2 are now acting the same but will not sink up the subdirectories from the Server.

If I try to add the same subdirectory name to #1 computer, the subdirectory will add...but that subdirectory will not add or update with the Server's subdirectory.

  1. 2 laptop will not allow me to add any subdirectories to Thunderbird.

Lonnie Curtis 330.329.7265 cell

Thunderbird was working fine on Laptop #1 with subdirectories in the Inbox... used Thunderbird Tools to separate the incoming emails into subs. This was also duplicated on the Godaddy Server and everything was sinked. Also have Laptop #2 that is using Thunderbird and everything was sinking with the Godaddy Server, Thunderbird #1 and Thunderbird #2. 3 Days ago, the Subdirectories on Laptop #1 ...disappeared. Everything on the Godaddy Server is still fine. I reloaded the #1 Thunderbird software and got it up and running but it would only sink the Main inbox but not any subdirectories or the Sent Directory. Before Yesterday... #2 Laptop and Thunderbird had everything with Inbox, Subdirectories and Sent files on it and sinked with Server. Yesterday, # 2 laptop lost all of the subdirectory files and the Sent directory. I have re-installed Thunderbird on #2 Laptop and the Inbox and Sent Directories have now sinked back up with the Godaddy Server...but none of the subdirectories to the Inbox have sinked up with either #1 or #2 computers. Again. everything has been running fine for 9 months with the Godaddy Server and #1 and #2. and Laptops #1 and #2 are now acting the same but will not sink up the subdirectories from the Server. If I try to add the same subdirectory name to #1 computer, the subdirectory will add...but that subdirectory will not add or update with the Server's subdirectory. #2 laptop will not allow me to add any subdirectories to Thunderbird. Lonnie Curtis 330.329.7265 cell

Solução escolhida

Tell godaddy their support is not all they think it is.

It would appear that Microsoft released a bad update to their office365 / outlook.com servers which broke IMAP folders. Microsoft are working on the issue and promise to remediate the situation. For a workaround, please see my blog post. Unfortunately other an that there is nothing more we can offer until Microsoft fix their servers,

We are tracking this issue in Bug 1241926.

Ler esta resposta no contexto 👍 0

Todas as respostas (2)

more options

Solução escolhida

Tell godaddy their support is not all they think it is.

It would appear that Microsoft released a bad update to their office365 / outlook.com servers which broke IMAP folders. Microsoft are working on the issue and promise to remediate the situation. For a workaround, please see my blog post. Unfortunately other an that there is nothing more we can offer until Microsoft fix their servers,

We are tracking this issue in Bug 1241926.

more options

Thank you very much for the answer.

That is a very respectful response and more that timely and adequate.

You are right...both Microsoft and Godaddy got caught with egg on their faces.