Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

I am not sure where to take this. I have reloaded comcast Infinity and Firefox multiple times. I also upgraded to Windows 10, but this was happening before.

  • 1 resposta
  • 1 tem este problema
  • 3 visualizações
  • Última resposta por the-edmeister

more options

I am not sure where to take this. I have reloaded comcast Infinity and Firefox multiple times. I also upgraded to Windows 10, but this was happening before. I keep getting shut down or notified about a "debugger" issue. and there is a box that appears that has three choices, Debug, continue, or cancel. If I cancel, the screen freezes. If I continue, everything runs for 5 minutes and then it does it again. If I open the debugger, It is all a bunch of computer stuff that I have no idea what to do with. Most times I have to open the task manager and end Firefox and come back in again. The debugger says http://oascentral.comcast.net/...c=1&cmcsa300tab=1&cmsa250bt=1&:0. Some times there are other messages. I am about ready to quit using Firefox as I have no problems with Google Chrome or IE.

I am not sure where to take this. I have reloaded comcast Infinity and Firefox multiple times. I also upgraded to Windows 10, but this was happening before. I keep getting shut down or notified about a "debugger" issue. and there is a box that appears that has three choices, Debug, continue, or cancel. If I cancel, the screen freezes. If I continue, everything runs for 5 minutes and then it does it again. If I open the debugger, It is all a bunch of computer stuff that I have no idea what to do with. Most times I have to open the task manager and end Firefox and come back in again. The debugger says http://oascentral.comcast.net/...c=1&cmcsa300tab=1&cmsa250bt=1&:0. Some times there are other messages. I am about ready to quit using Firefox as I have no problems with Google Chrome or IE.

Todas as respostas (1)

more options

Please provide a screenshot of that message.

See this support article. How do I create a screenshot of my problem? It is best to use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed a maximum file size of 1 MB.

Then use the Browse .... button below the Post a Reply text box to upload the screenshot.