We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Aggregate Inbox is blank, individual mailboxes list messages

  • 4 respostas
  • 1 tem este problema
  • 2 visualizações
  • Última resposta por Zenos

more options

The list of all messages in all accounts has gone blank on one machine. I can click a line, or right click, for example, and delete a message (a blank line), and on another machine with working T-Bird it shows that the message corresponding to that line is deleted. So the messages are there, It's just that the lines are all blank, so the aggregate inbox looks empty.

The Inboxes for the indivual Email accounts properly display a message list.

I've tried repairing each inbox, and compacting each. I closed T-Bird and deleted the foldertree.json, and session,json files then started T-Bird. But none of that helped.

What now?

The list of all messages in all accounts has gone blank on one machine. I can click a line, or right click, for example, and delete a message (a blank line), and on another machine with working T-Bird it shows that the message corresponding to that line is deleted. So the messages are there, It's just that the lines are all blank, so the aggregate inbox looks empty. The Inboxes for the indivual Email accounts properly display a message list. I've tried repairing each inbox, and compacting each. I closed T-Bird and deleted the foldertree.json, and session,json files then started T-Bird. But none of that helped. What now?

Todas as respostas (4)

more options

Just to be clear, does "Aggregate Inbox" mean you're using Unified Folders view?

Last time I had Thunderbird become unresponsive I was advised to clear its cache.

Tools|Options|Advanced|Network & Disk Space→Disk Space→Clear now

more options

Thank you, Zenos. I cleared it just now, but still no eMails listed in Unified view.

more options

SOLVED: I just looked at this article

I shutdown T-Bird. I deleted the virtualfolders.dat files, and the SmartMailboxes dir. Then I started T-Bird again.

more options

Good find. Thank you for sharing this.